Upon entering the unit, we saw that everything was covered with plastic tarps—floors, furniture, TVs. All the furniture was pulled to the centers of all the rooms & everything was prepped as if painting/construction was about to happen. We had this booked 2-3 months in advance, so how it slipped through the cracks I have no idea. THANKFULLY the property management was on it and got us into another rental quickly. That new rental was good overall and fit our group of 8, BUT there were issues with the lock codes on the doors and garage, that seemed to be really difficult to manage per who I spoke with. It all worked out fine, but it was all just a weird experience. I’ve been booking rentals through VRBO for almost 10 years, and this situation was up there as one of the most inconvenient.
The owner/property management company need to have a better way of communicating things, because clearly construction was in process irregardless of our booking, even with it being MONTHS in advance.