6/10 (普通)
Marcia C.
2023年9月4日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、掲載情報の正確さ
Experience at this property
Overall, the experience was OK, but beneath our expectations.
The checkin process was highly unsatisfactory. We were told we could check in at 3:00 p.m. -- we arrived shortly after 3 but the code provided to us did not work.
I called all four emergency phone numbers given to me. Three had no response and one was an inaccurate phone number. I was very concerned and finally called VRBO who reached the owner and we were given a different code to get in.
The layout and size of the house were great for our group. However, it was not cleaned thoroughly. Toilets were dirty, lots of crumbs, dust, food, etc. under the sofas. Just not really clean.
In addition, a garage door opener and two bikes were promised to us. There was no garage door opener and one of the bikes could not be ridden due to the inability to adjust the seat.
I do not feel like I got my money's worth at this property given my experience.
Marcia C.
2023 年 8 月に 5 泊滞在