Document the entire apartment when you stay here at the time of check-in. Because you could be falsely accused of damages like we were. The apartment is very small. Not good for more than two people. Communication was fine, however I never met the host. The location is amazing. Note that it is three flights up with no elevator. After our departure we were falsely accused of damaging a cabinet even though the only picture provided was a blurry photo that could be anywhere, any place. No date stamp, no time stamp, nothing. She charged the entire deposit. I am fighting this charge with HoneAway now. I would take pictures of the entire apartment before you start your stay, to protect yourself.