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プール付きプライベートプラヤカホーム/ビーチ＆タウンへのショートウォーク

Private Playacar Home with Pool/Short Walk to Beach & Town

プール付きプライベートプラヤカホーム/ビーチ＆タウンへのショートウォークの写真ギャラリー

外観
外観
プール
内装の詳細
お食事

口コミ

10段階中9.0
とても素晴らしい

おすすめポイント

  • リラクゼーションの世界へ
    高評価のプールでリラックスしながらおくつろぎいただけます。
  • 屋外プール
    広い空の下、屋外プールで爽快感を味わえる、このエリアでは希少な施設です。
  • 周辺の観光スポット
    キンタ アベニーダの近く
ベッドルーム 3 室バスルーム 3 室定員 8 名

人気の設備とサービス

  • プライベートプール
  • 敷地内駐車場あり
  • キッチン
  • 洗濯機
  • 冷房
  • バーベキューグリル

周辺ガイド

地図で表示
Playa del Carmen, Quintana Roo, Mexico
  • Place, キンタ アベニーダ
    ‪徒歩 16 分‬
  • Place, プラヤ デル カルメン メイン ビーチ
    ‪徒歩 19 分‬
  • Place, プラヤカル ゴルフ クラブ
    ‪車で 4 分‬

客室 & ベッド

ベッドルーム 3 室 (定員 8 名)

ベッドルーム 1

シングルベッド 2 台

ベッドルーム 2

クイーンベッド 1 台

ベッドルーム 3

クイーンベッド 1 台

ベッドルーム 4

クイーンベッド 1 台

バスルーム 3 室

バスルーム 1

浴槽またはシャワー · トイレ

バスルーム 2

トイレ · シャワーのみ

バスルーム 3

トイレ · シャワーのみ

その他のスペース

テラスまたはパティオ
キッチン
バルコニー
屋外の遊び場
庭園
ダイニングスペース

この施設について

プール付きプライベートプラヤカホーム/ビーチ＆タウンへのショートウォーク

私たちの家、Villa Sol y Lunaは素晴らしいPlayacarゴルフコースにあり、コースの北端に位置しています。 これは私たちの家がビーチ、ショッピング、コスメルへのフェリー、そしてプラヤデルカルメンのすてきなレストランやクラブまで歩いて行くのに理想的です。 5〜10分歩くと、ビーチやプラヤデルカルメンの5番街の中心にあります。

Playacarの自宅、Villa Sol y Lunaは、家族やお友達とリラックスするのに最適な場所です。 私たちのプライベートホーム、庭園、プールは毎日私たちの世話人によって管理されています。私たちのバイリンガルの不動産管理会社は、旅行、交通機関、質問などをお手伝いします。 私たちのメイドは、週3回、他のすべての世話をします。

マヤ・リビエラとプラヤ・デル・カルメンには素晴らしい休暇を提供するためのものがすべてあります。白い砂浜、エコパーク、マヤ遺跡、グルメレストラン、ショッピング、深海釣り、シュノーケリング、スキューバ、ゴルフ、メキシコの文化とおもてなし。







キーワード：ハウス、カーサ、ヴィラ

日付を指定して料金を検索

類似した宿泊施設

屋外ダイニングエリア
屋上プール、安全な建物、ジム、バルコニー＆バーベキュー、広々とした、無料Wifi（106N）
プラヤ デル カルメン ダウンタウン
  • プール
  • ホットタブ
  • キッチン
  • 洗濯機
10 段階中 8.6、非常に良い、(4 件の口コミ) 件の口コミ
屋上プール、安全な建物、ジム、バルコニー＆バーベキュー、広々とした、無料Wifi（106N）

ハウスルール

チェックイン : 16:00 以降
チェックアウト : 11:00 より前
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お子様

子供の利用可 : 0 ～ 17 歳
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イベント

イベント可
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ペット

ペットとの宿泊不可
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喫煙

喫煙不可
Smoking allowed outside

重要事項

ご宿泊に際して

施設番号 : 159922vb
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でパーティーやイベントの開催が可能です
オーナーによると、施設に一酸化炭素検知器があるとのことです
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、救急セット、デッドボルトロックが備わっています
この施設には、バルコニー、パティオ、テラスなど安全面からお子様に適さない可能性がある屋外スペースがあります。ご心配な場合は、ご到着前に施設にお問い合わせの上、適切な客室に宿泊できるか確認することをおすすめします。

周辺地域について

プラヤ デル カルメン

このバケーションホームは、プラヤ デル カルメンのプラヤカール地区にあり、ゴルフコースの隣かつ海沿いに位置しています。地域の自然に心癒されるなら、プラヤ デル カルメン メイン ビーチやプラヤカル ビーチを訪れてみては。エクスプロール テーマ パークやシカレ エコ テーマ パークも人気のスポットです。サマ ナ ヴィアリとテマスカル・ナトゥーラも訪れる価値のあるスポットです。カヤック、スキューバダイビングといったウォーターアクティビティのほか、エコツアー、ケイビングなどのアウトドアを楽しむことができます。
プラヤ デル カルメンのバケーションホームをもっと見る新しいウィンドウで開く
地図
Playa del Carmen, Quintana Roo, Mexico

周辺情報

  • サマ ナ ヴィアリ - 徒歩 13 分 - 1.1 km
  • プラヤカル ビーチ - 徒歩 16 分 - 1.4 km
  • キンタ アベニーダ - 徒歩 16 分 - 1.4 km
  • プラヤ デル カルメン メイン ビーチ - 徒歩 19 分 - 1.6 km
  • プラヤカル ゴルフ クラブ - 車で 4 分 - 1.8 km

交通案内

  • カンクン国際空港 (CUN) から車で 48 分

レストラン

  • ‪Carl’s jr Playa - ‬徒歩 12 分
  • ‪La brioche - ‬徒歩 11 分
  • ‪Mezcla Pdc - ‬徒歩 20 分
  • ‪The Admiral - ‬徒歩 5 分
  • ‪Los Aguachiles - ‬徒歩 10 分

よくあるご質問

プール付きプライベートプラヤカホーム/ビーチ＆タウンへのショートウォークにプールはありますか ?

はい、この宿泊施設には屋外プールがあります。

プール付きプライベートプラヤカホーム/ビーチ＆タウンへのショートウォークの宿泊料金はどのくらいですか ?

2026 年 6 月 26 日 現在、2026 年 6 月 29 日 に大人 2 名でプール付きプライベートプラヤカホーム/ビーチ＆タウンへのショートウォークに 1 泊した場合の最低料金は ￥32,760 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

プール付きプライベートプラヤカホーム/ビーチ＆タウンへのショートウォークはペットと宿泊できますか ?

いいえ、ペットは同伴できません。

プール付きプライベートプラヤカホーム/ビーチ＆タウンへのショートウォークの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

プール付きプライベートプラヤカホーム/ビーチ＆タウンへのショートウォークのチェックインは何時ですか ?

チェックイン開始は 16:00 です。

プール付きプライベートプラヤカホーム/ビーチ＆タウンへのショートウォークのチェックアウトは何時ですか ?

チェックアウトは 11:00 です。

プール付きプライベートプラヤカホーム/ビーチ＆タウンへのショートウォークはどこにありますか ?

プラヤカールに位置するこのゴルフを楽しめるバケーションホームは、プラサ パライソ、キンタ アベニーダ、プラヤ デル カルメン マリタイム ターミナルから徒歩 15 分圏内です。プラヤ デル カルメン メイン ビーチおよびプラヤカル ビーチも 2 km 圏内です。

口コミ

9.0

とても素晴らしい

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 22 件の口コミ中 16 件が非常に良い
評価 8 - 22 件の口コミ中 3 件が良い
評価 6 - 22 件の口コミ中 1 件が普通
評価 4 - 22 件の口コミ中 1 件が不満
評価 2 - 22 件の口コミ中 1 件が非常に不満

10/10

清潔度

10/10

チェックイン

10/10

コミュニケーション

10/10

ロケーション

9.8/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Tanya T.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The hosts were amazing, great communication so there was no confusion when we arrived.The house is better than it looks in pictures. Great location.
2026 年 3 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 4 月 7 日)
So glad you enjoyed your stay!
宿泊者限定の口コミ

10/10 (非常に良い)

Karen H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great location Playa Del Carmen

The house was in a great quiet neighborhood and felt extremely safe walking jogging .and best part we could leave our car at the house and walk to many resturants ;shopping and the beach.
2023 年 3 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 3 月 12 日)
So glad you enjoyed your stay at our home. Cathy and Craig
宿泊者限定の口コミ

10/10 (非常に良い)

William P.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Perfect Place for a Vacation with Family

This house is awesome! Our kids loved the pool, the layout of the home works well for families, it is clean, and quiet. Cathy was great to work with, and very communicative. We literally have nothing bad to say about this house, and we have stayed at many, many vacation rentals. We moved from this house to a resort, and we would have preferred to stay at this house over the resort. The next time we come to Mexico, we will skip the resort and just stay here.
2024 年 4 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 4 月 11 日)
We are so glad you had a wonderful time at our home and we look forward to hearing from you in the future! Cathy and Craig
宿泊者限定の口コミ

10/10 (非常に良い)

Michael G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

It’s a yes from us!

We loved it. Simple as that. Many thanks for the additional helpful information Cathy. Kr, Mike
2023 年 3 月に 8 泊滞在
宿泊者限定の口コミ

6/10 (普通)

Farid F.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション

Great Space BUT……..

The space was great with medium size pool that was perfect for a dip for our five kids. Location and the proximity to beach and shopping is a bonus. The seven of us were upset we had to leave. The AC was unable to cool the first floor, including the bedroom where my wife and I slept, below 78 F. That was bearable for me although I found myself repeatedly telling people to close the sliding door. It was the broken fridge. On day two we shopped for our family of seven. Meat, poultry, and dairy went into a fridge which my wife thought was a bit warm. I insisted it was all the groceries we had just put in. Wake up next morning and used curdled cream in my coffee. That’s when we start to think something was wrong. The chicken and meat smelled. The cheese was soft, and butter smelled funky. It was 60 F in the fridge. Management sent out someone, we followed his directions, which included keeping the freezer on low. That night we fill up the fridge. Next morning fridge is warm again. We are a family of seven as much as we enjoy eating out on vacation it’s not economical or healthy I expect a working fridge at my rental. The repairman came back and said it would take a few days to fix The Manager and the owner should have known the AC and the fridge did not work. We wanted to stay but it wasn’t going to work out. I was hoping they would go out and got one of the fridges I saw at the MegaSuper. After discussion with VRBO the owner refunded our entire amount. We didn’t to leave.
2023 年 6 月に 11 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 18 日)
Great Space BUT sometimes things break-down and that is unfortunately what happened for Farid's family. The repairmen and property managers did everything they could to get the refrigerator working properly but were lacking a part to make the permanent fix. None of us have a crystal ball on mechanical issues and repair or replacement in Mexico often takes time. We decided to refund Farid and his family the entire amount of the rental although they had stayed there for 5 out of 11 days. The refrigerator was fixed after the replacement part was found. We were pleased they were able to find another property or hotel for their large group.
宿泊者限定の口コミ

10/10 (非常に良い)

Édith C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Magnifique villa au coeur de playa car!

Nous avons eu un merveilleux séjour! Les points faibles: très forte odeur d'humidité dans nos premières journées, 3 chaises longues dispos mais 1 brisée, manquait de place à la table alors on en a acheter une ainsi que des nouilles de psicine-ballon et cheminee pour partie le bbq (dont la grille serait à changer. Le toit de la terrasse coule aussi beaucoup lorsqu'il pleut. Les points forts; la grande cuisine, la piscine très bien entretenu, les murs recouvert de plantes tropicales qui attirent beaucoup d'oiseaux, de très grandes serviettes de plage! laveuse et sécheuse sur place, super communication avec le booking. le spot est magnifique, je relouerais chaque année!
2025 年 3 月に 14 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Ian B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Amazing stay!

This place is perfect. Short walk to PDC, perfect pool, clean home with everything you'd need in-house or a quick walk away. Will definitely be staying here again.
2022 年 4 月に 7 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Anna G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great place to unwind and enjoy Playa del Carmen

We stayed in Cathy's villa with my husband and two kids for 10 days. It's a perfect place if you want to have your privacy while still being close to the beach and great restaurants that Playa del Carmen has to offer. The villa is very well maintained and has everything you need for a comfortable stay. I would love to stay here next time if we happen to travel to Playa del Carmen again
2022 年 3 月に 10 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 5 月 22 日)
I am so glad you enjoyed your stay at our quiet relaxing home away from home! Please look us up when you return to Playa.
宿泊者限定の口コミ

10/10 (非常に良い)

Michael M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Lovely Garden

We stayed for 3 days and had a good time. Pool and garden are great, lots of birds, little capi bara things, and iguanas. Getting thru the gates was a little bit of a pain, the guards could not care less about the bracelets we purchased to get thru. Don’t bother with that In my opinion. But a nice, peaceful stay!
2022 年 2 月に 3 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Jayne M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

A place to feel like home in Playacar!

Myself and two friends spent 11 nights at Casa Sol y Luna. We loved every moment of staying here. The home is spacious, cozy and well stocked. When we arrived we were happy to find beach towels, sunscreen, kitchen tools and cooking basics. There was everything we needed. By the end of our stay it really felt like home and we were sad to leave. The backyard is a lovely place to relax and we loved the pool. The location is great, next to the golf course but so private. It felt like our own private jungle with so many animals to watch! We always felt safe at the house with an on site grounds keeper and being located in gated Playacar. The property is maintained very well. One day during our stay there was very heavy rainfall which made some of the tiles over the patio fall, but they were cleaned up quickly by the next morning. Cathy was a great host, always very quick to reply and helpful when we wanted to extend our stay and request a late check out. Each bedroom has its own bathroom which was great. We were working remotely from the villa and never had any issues with wifi and found the space great to work from. The only negative point was that the beds and couches were not the most comfortable. Both were quite hard. Luckily the bedrooms were so cozy and private it wasn’t a huge issue. Overall we would recommend this place to anyone who wants a safe, comfortable and beautiful home while in Playa Del Carmen. We certainly hope to return one day!
2022 年 1 月に 10 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 1 月 17 日)
So happy you were able to enjoy our home and gardens even while working remotely! Cathy and Craig
宿泊者限定の口コミ

10/10 (非常に良い)

Frederick M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great house!

Great house. Host and property manager were very accessible, checkin was a breeze. Location, location, location. Store and restaurants 10 minute walk. 5th Ave. 10 minute walk. Beach 10 minute walk. Stand alone house at the end of a Cul de sac with a beautiful private pool. Would definitely stay here again.
2021 年 12 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 1 月 10 日)
So glad you enjoyed our home and it's privacy and location. We look forward to hosting you again! Cathy and Craig
宿泊者限定の口コミ

10/10 (非常に良い)

Sherron A.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Nice property and pool in great neighborhood.

We had a short stay but would like to stay again for longer.
2021 年 11 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 11 月 26 日)
Thank you Sherron and we hope you can return for a longer stay!
宿泊者限定の口コミ

10/10 (非常に良い)

Cathy H.

Great space, quiet and safe environment to relax or live it up with family and friends.

I’ve been to the house many times and am never disappointed. A central location close to many activities. A short walk to 5th Avenue restaurants and shopping, the ferry to Cozumel and the playacar beaches. Also a quick drive or taxi ride to the local grocery store Cheddraui, local beaches Akumal and xpu ha, fresh water cenotes and the ruins and beaches in Tulum. Highly recommend it and will definitely go again.
2019 年 2 月に 10 泊滞在
アーカイブ済みの口コミ

2/10 (非常に不満)

Brian L.

House is in need of repairs.

Home owner failed to tell us house was under renovations. House was full of drywall dust. Couldn't even see out of windows. Master bathroom shower leaked thru ceiling into kitchen. Home owner was informed of leak and she told us she knew about leak. Second bathroom shower upstairs didn't work. Tiles on kitchen counter around sink were missing. There are broken tiles in pool. Beds were extremly hard. Maid did a great job of cleaning the house. Caretaker lived on site. He was always around. He gave us no privacy. I would avoid this rental until renovation and repairs are completed. We would have booked a different house if home owner would of been honest about condition/renovations of house. We left the property early and stayed in hotel for remainder of our trip.
2017 年 11 月に 12 泊滞在
VrboOwnerからの返信 (投稿日 : 2020 年 4 月 1 日)
We would just like to clarify a few items so there are no misunderstandings. Brian and his family arrived at our home when renovations of the bathroom and kitchen tile areas were supposed to be complete but the workers were unable to finish before their arrival - as we all discovered upon their arrival. This is our vacation home and we pay for local property management to take care of issues and cleaning and maintenance. The house was not clean of drywall dust when this party arrived and we had it cleaned immediately upon notification by the renters. Also at that time we had several emails assuring the renters that we would refund their entire fees if they chose to go elsewhere to stay.We also suggested that they let the property managers know if anything was wrong or not working etc. so they could make corrections. The party then stayed for a week or with no issues or complaints stated until 2 nights before leaving when they told us the showers were leaking and not working and they believed the beds were too hard. In their memo they praised our caretaker who lives in a tiny house by the carport not in the house that is rented. We would have wished this renter as well as any others let us know (owners) when there are issues that can be fixed, changed or cleaned immediately so we can ask those issues to be fixed. Currently we are completing the bathroom renovations and tiling to ensure all is ready for any winter rentals. Cathy and Craig Owners, Villa Sol y Luna November 30, 2017
アーカイブ済みの口コミ

10/10 (非常に良い)

Great home, great location

This is a terrific place to stay and a far more interesting way to visit Mexico versus an all-inclusive resort. It's a short walk to the beach and the many restaurants and bars of Playa. The house is in very good condition and the whole experience was super-nice.
VrboOwnerからの返信 (投稿日 : 2020 年 4 月 1 日)
So glad you enjoyed our home and your stay in PLaya. Please come back and see us in the future! Cathy and Craig
アーカイブ済みの口コミ

8/10 (良い)

Matt M.

Perfect Escape

A group of 6 friends, all mid 30s, had a memorable week here relaxing in the low key atmosphere of the house, enjoying the pool, the airy and spacious living space and the amazing proximity to the town of Playa. We felt like we were true village people, going local by the golf course, and a lovely 15min walk from the very center of the action. We would definiltey return
アーカイブ済みの口コミ

10/10 (非常に良い)

kim r.

Playa birthday- love this place!!!

Our trip in March to playa and sol y Luna in particular was stellar as always. I've stayed at the house 9 times and am never disappointed. This time I took two friends-cor one, it was her birthday and first time out of the country; the other has been to Mexico but only to all inclusive resorts. This trip made a lasting impression- be it the home away from home atmosphere, flexibility to eat breakfast with our small group by the pool, float in the pool and chat just amongst ourselves with no distraction, or sit with our feet in the pool reading a book. Those things coupled with the expansive but not too big Mayan themed all tile house to the short walk to the white sand beaches, turquoise blue Caribbean and renowned Fifth avenue shopping, restaurants, authentic food and friendly playa servers, made this trip a dream birthday vacation for my friends and the usual relaxing trip for me. It never gets old. The only downside was that we had to return to the States, leaving us to figure out when we could return to this great hidden vacation home getaway. As the title says, love this place.
アーカイブ済みの口コミ

8/10 (良い)

sara d.

Fantastic house in perfect location

Villa Sol y Luna was much larger than the pictures show which was a wonderful surprise when we go to the home. The home was a bit musty when we first entered, but after opening windows and turning on the AC for a bit it was just fine. The house was built in 1998 and the furnishings, etc. are from that era. If you are looking for an ultra modern house this is not for you. My girlfriends and I found the house to be more than accommodating with 3 separate bathrooms and showers made getting ready for an evening meal very easy after a long day at the beach. The kitchen worked fine for the few meals we made at the house. Again, this is not a home for huge dinner parties, but it worked just fine for making sandwiches and breakfast meals. We didn't use the pool as much as a family with kids may have, but it was nice to take a quick dip and was a nice feature in the backyard. I would highly recommend this property. The owners were very quick with responses and it is a great value in the safe community of Playacar. If you are looking to branch away from the resorts, this home is for you.
VrboOwnerからの返信 (投稿日 : 2020 年 4 月 1 日)
We are so glad you enjoyed our home for your girls weekend and hope you can return in the future! Cathy and Craig
アーカイブ済みの口コミ

8/10 (良い)

Paul R.

Great owners, house in need of TLC

First of all, let me say that communication with the owners was second to none! I have asked Cathy and Craig a zillion questions and they were always quick to answer and they also provided useful information regarding airport transportation, activities, restaurants, etc. As far as the house is concerned, I have to agree with the last reviewer that there are a few flaws and if you expect a luxurious rental, look somewhere else. No wine glasses, dishwasher not doing what it is supposed to do, linens and towels are very old, broken blinds, broken toaster, missing blender cover, master bedroom bath plugging, dishes, and worst of all, the very bad smell coming from the laundry area. The A/C was a little noisy but did the job! The day after our arrival, I emailed management to let them know that 4 lights were not working and that the screen patio door was falling apart. They came quickly and changed three lightbulbs but didn’t fix the patio door nor changed the swimming pool light. Would have been fun for evening swimming. The maid did an excellent job and the pool boy kept the pool clean! But this guy lives right on the property and he could and did show up at anytime given moment during the day, even when we were enjoying the backyard! We did not appreciate that as we were under the impression that he would show up before 7 in the morning and only once a day. Would we go back to this house? Absolutly, since we are not fussy people and we adapt easily. We think the price for 2 weeks was more than fair. It was quiet, relaxing, a short walk to the beach, an even shorter walk to 5th avenue, 20 minute walk to a major grocery store, the pool was great, so was the neighborhood and we never ever had a security concern. But we have to admit that the house and its content is in need of TLC.
VrboOwnerからの返信 (投稿日 : 2020 年 4 月 1 日)
We are very glad you enjoyed your stay at our home and the many conveniences it offers such as proximity to town and great service as well as a very private pool. We hope to see you in the future when it is vacation time again! Cathy and Craig
アーカイブ済みの口コミ

4/10 (不満)

Denise G.

A big disappointment -- I would not recommend this property

This villa is well located and the grounds have abundant flowers, trees, birds and wildlife. It is in dire need of improvements i.e. renovations. There was a very strong sewage smell when we arrived. overpowering smell of raw sewage. We opened the patio door thinking it was from the house being closed up. After about an hour, we realised that it would take more than airing out the house. The smell seemed to come from the laundry area closet and under the kitchen sink. The washing machine was totally rusted on the inside and a very foul smell was coming from it. We put on the air-conditioner thinking that might help, but it did not. As well, the air-conditioning units for the upstairs bedrooms are old and extremely noisy. Even trying to cool off the bedrooms before sleeping was like sleeping under a subway track!!!! After heading upstairs, we saw that the cupola in the roof of the 2nd bathroom was leaking. There was a puddle of water on the floor and a bucket in the closet near the bathroom. A clear indication that these problems are long-standing. We used the master bedroom washroom, which immediately got plugged. Tried the second bathroom upstairs...same problem. The master bathroom tub was always plugged, the cheap paint job on the walls bled every time we took a shower!!! The property manager as well as the maintenance people had the same observations regarding your property: the toilets are a problem, the washer was finished a long time ago, the dishwasher doesn't work (basically falling apart) and the house is not well maintained. The linens and towels are threadbare. A diversity of chipped dishes and odds and ends. ONE wine glass. Dishwasher old and smelly and does not clean dishes. Blinds broken. Blender has no cover. The toaster was broken. The television which is a throwback to the early 2000's has a broken on/off button. The dining room chairs and sofa/chairs were obviously re-upholstered and have no cushion making sitting on them very uncomfortable. After the first week, had it not been that my mother and son were arriving for the second week of our stay, we would have left.We did leave on Sunday January 12 and were very happy to do so. In all fairness, we did receive a partial refund and the owners did try to fix the problems. But renting out a property that is not up to standard is irresponsible and did not make for a very satisfying vacation.
VrboOwnerからの返信 (投稿日 : 2020 年 4 月 1 日)
Our guests in the Villa unfortunately arrived to find that our sewer pipes had broken underneath the house and thus the smell and drainage problems began the day of their arrival. The guests which had left 3 days before and those that arrived one week after had no such concerns and expressed their interest in renting again in the future. Several pipes, Toilets and the washing machine were replaced during this time frame and other repairs (such as the roof leak) are currently being carried out by our property managers. To attempt to remediate the difficulties these guests had with the foul odors - we refunded 50% of their payment and offered to assist them in finding another home or apartment for the vacation. We hope that all current and future guests will inform us and our property management group immediately when there are maintenance issues or items to be replaced. Cathy and Craig Owners, Villa Sol y Luna
アーカイブ済みの口コミ

10/10 (非常に良い)

Amazing home!

Sol y Luna was more beautiful than we expected! It was so nice and relaxing to walk into such an amazing home after a long flight. The location is great, close to 5th ave and in a great community. So peaceful at night! All 6 of us were able to sit and have breakfast and dinner together which made it really nice for our group. The maid did an amazing job and property management made sure we always had filtered water and they were fast to fix the hot water! Great place we would defiantly go back to!
VrboOwnerからの返信 (投稿日 : 2020 年 4 月 1 日)
We're so glad everything was great and the staff also thank you for the high ratings for their service! Cathy and Craig, Owners Villa Sol y Luna
アーカイブ済みの口コミ

10/10 (非常に良い)

Georgette W.

AMAZING

This property was more than we expected. The house was so big, windows everywhere to let in the light and sun. The housekeeping was so thorough, the cleanest of any property we have rented in the past. Pool was ready by 6:30 every morning. The property managers were extremely helpful, checking every couple of days to see if there were any problems. I can't say enough of all the personnel. The owners were so amicable and helpful. If you want peace and quiet as well as privacy...this is the place! Even some critters coming through every day and they were such a treat. Word of warning..do not eat at Ipanema steak house, very expensive and not very good, there is a Hamburger, taco place around the corner which is not too bad, Rolandi's is pretty good as well. If you want a great coffee, head to Au Cocao and get a great latte. I highly recommend Sol Y Luna to all, whether it is couples or a family, even a girls get away. Be adventurous and rent a car, Mega is a great place to shop for food, lots of big stores around for that. While you have the car, head to Puerto Aventuras for lunch and watch the dolphins while you eat. Enjoy! Mike & Georgette Sharon, ON..Canada

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オーナー : Cathy Hart

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