Jeff does not do this home justice - Not only is his home beautiful, but it so well appointed - not like what we are used to in the States! There were full sets of tupperware, dish soap, bathroom sink soap for washing hands in all of the bathrooms, toilet paper, baggies in various sizes, spices, scissors, tennis rackets, beach chairs, bicycles - really you just need your personal toiletries and clothes! And if you forget something, Walmart is a short drive away! So don't fret about packing everything under the sun - most things are already provided!
In addition, Tara and Luis, the property managers, are so helpful - they will stock the place before you arrive with groceries, and will help answer any questions you may have. Tara is American so feel free to communicate with her and know she will understand you. They can offer suggestions on site seeing, food, stores - you name it! And they were spotted most days so if you have questions after a few days it shouldn't be hard to locate one of them.
This home is more than advertised - literally a 5 minute walk through the Mayan ruins to the beach which was sparsely populated, or go in the other direction and it is 5 minutes to the center of Playa del Carmen and all of its' activities. If you want to go to Cozumel for the day it is easily accessible by walking into town. The restaurants were very good, and there are so many activities to enjoy (we did horseback riding, although I saw people riding camels, too; snorkeling the underwater museum in Cancun; snorkeling cenotes and with turtles in Akumal; explored the bird sanctuary directly behind the house (but unlike some posts, this did not bother us at all - they were noisy, but not at night, and we couldn't hear them over the white noise of the air conditioner); and vegged one day on the beach; my husband enjoyed a day at the Hard Rock golf course as well, which you can see when you step outside the house.)
We needed a 3 bedroom place that the all inclusives did not offer, and now that we found out you can rent homes around the world - this will be the way we travel from now on! We had so much space, and everyone had their own bathroom, and it was so relaxing - much better than squeezing everyone into a small room! The beds were incredibly comfortable as well - we all slept great which is very unusual for us! And we felt incredibly safe in this beautiful neighborhood, as it is so close to the tourist area. Just an awesome time at an awesome home!