4/10 (不満)
Jason B.
2023年7月3日
良かった点 : チェックイン、ロケーション
気になった点 : コミュニケーション
Nice House Poor Management
Wish we would have read all the reviews before booking. Based on some of the other reviews there were some red flags. The main one was about the refrigerator/freezer. It was clear that the freezer has not been working correctly since 2020. 3 Years later not only was the ice maker not working but the fridge was having major issues when we checked in. We called and someone came out initially it still was not fixed after 4 consecutive days of calling and promises of the vendor coming back they never showed back up until late Friday 12 hours before we left. Major inconvenience for a party of 12 that had bought groceries and was going to cook some for the week and couldn't. Understand sometimes things break however, how the property management or vendor strung us along rather than just saying the fridge was broken is not how it should have gone. Especially when you pay close to 10K for the week. Also, the bedrooms need blinds rather than shades. Especially the bedrooms facing east. With the Florida sun in the summer, those bedrooms were warm and the light woke you up at 6:00 am. Two recommendations would be to add ceiling fans to the 3 bedrooms that don't have them. Maybe add a grill. It did have a Blackstone but the griddle was all rusty so couldn't use. Overall a nice house. It had a nice selection of beach chairs and toys to take to the beach. The 6 bikes were very nice as well. However, we will probably not book this house again.
Jason B.
2023 年 6 月に 7 泊滞在
