We had a large group celebrating my mom's 90th birthday. Plusses included the paid for services provided (grocery shopping, car service), items that are included with the house (Captain Sid's coordination services, 5 gallon jugs of water, bags of ice for the cooler, security men), more bathrooms than noted on the listing, a kitchen that the chef we hired thought was fine, a great beach with floats and a short walk, a great outdoor common area by the pool, very nice views, a lot of bedrooms (some of the names don't match the pictures), washer, dryer, dishwasher, plenty of balcony space.
Minuses include a lot of stairs (tough on elderly but honestly the short walk to the beach was way more important for the same reason), no large inside common area that can comfortably accommodate a full house (we spent more time in the outdoor common area), there were plenty of dishes and glasses but I would get some paper ones as well as they cant all fit into one dishwasher, the hot water heater was turned down or off for a couple of days and the pool heater didn't work.
Sid and her team were very responsive when we asked about the hot water heater, needed more water, rides, and to move some beds so my mom could minimize steps. This is a big plus. The pool heater needed a part and wasn't fixed in time to use the heater. The ocean water temperature was comfortable in mid-March and the pool was slightly cooler.
Overall very happy with the trip and nothing major we would change.