Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
On the fourth night of our stay we were woken up at 2:30 AM by a chirping sound seemingly coming from the upstairs smoke alarm. We removed the battery and the unit from the ceiling wiring,but it didn't stop. We called the overnight number and I spoke to someone who told me to put the unit outside or in the fridge. We did all of this but the chirping from the empty ceiling space continued every 50 seconds. We went out to 7/11 at 3 AM to buy a battery, but that new battery did not stop the chirping noise either. We called back and asked for maintenance to come out to find the source because we had disabled the smoke alarm. My husband waited downstairs for the rest of the early morning but no one came until about 9:00. The chirping lasted every 50 seconds from 2:30 AM until we left maintenance with the unit at 10:00ish AM. He couldn't even figure out how to stop it! They had to get the owner's key for a closet because it sounded like the chirping was coming from inside a locked closet. The office staff was unhelpful and rude when I called to discuss it that afternoon after it had been fixed. We missed an entire night's sleep, which is unacceptable for the amount one pays to rent the condo. There was also a used diaper left under the master bedside table that we found at the end of our stay that was missed by housekeeping from a previous stay. It must not have been dirty because we never noticed a smell, but it's still gross. I was able to speak with property management owner at checkout and share this with her.She was empathetic and professional, and she was supposed to get back to me after looking into everything.Therefore, I waited 2 weeks to leave my review. I have not heard from her yet. The location was great, and they were attentive to needs during normal business hours, but failed miserably when it came to addressing a pressing issue that VERY negatively affected our alarm going off in a unit that cannot be disabled requires immediate attention.