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8/10 (良い)
Morgan M.
2024年5月23日
Good Condo Bad Corporate Customer Service
The condo was a good place to stay in a great location. It was clean. The beds were comfortable. The kitchen had some good amenities that I haven't seen at other condos- an electric skillet and a Belgian waffle maker. However, like other condos that I have rented there were no oven mits / hot pads.
One problem - upon arrival I discovered 2 of the 3 promised parking passes were missing and notified Vacasa via chat. Vacasa's corporate chat was horrible. They refused to answer my direct questions and kept saying they would contact a local representative who then took 2 days to show up with the needed parking passes.
Overall I recommend the Condo and would book it again. But I would do so with my fingers crossed, hoping that I don't have to contact anyone at Vacasa corporate about a problem.