Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have stayed in the Black Hills numerous times and this was our first (and last) time using Black Hills Adventure Lodging.Upon arrival, we found bedding balled up (not folded) in a closet. We contacted the owner, Budi, to see if the bedding was actually clean. She said she confirmed with the cleaners that it was clean, but they ran out of time to fold it. The rest of the cabin was barely cleaned, the main floor was incredibly dusty. The dryer didn't work, and the vent was completely clogged with dust and lint. Most of the rooms had a smoke detector mount, but the smoke detectors were missing/out of batteries. One of our guests left a bag in the basement closet (the same closet that the bedding was balled up in). After numerous attempts (5+ phone calls and texts) to contact the management to see if we could retrieve the bag, we were informed that the cleaners did not find the bag. Which to me means the cleaners did not replace the bedding when they cleaned. The family staying after us did find the bag, and we were informed we could get the bag after they checked out. At this point we took matters into our own hands and decided to visit the house directly to get the bag from those guests, as it contained a work computer. I would not recommend Black Hills Adventure Lodging to anyone.