♥森の真の丸太小屋！ 人里離れた、居心地の良い、2,000 'アップ！

Hi Brandon, Thank you for your feedback, we’re so glad to hear you found the place secluded and relaxing. We also completely understand how disappointing it must have been not to be able to use the hot tub on your first day. We truly apologize for that inconvenience. Per county regulations, all spas and hot tubs at short-term rental properties are required to be fully drained, cleaned, and refilled between each guest stay. This is a health and safety mandate aimed at ensuring cleanliness and sanitation for every visitor. Unfortunately, this process means the water may still be warming up and reaching optimal temperature by the time guests arrive. We do our best to manage the timing and ensure the hot tub is ready as soon as possible, but we appreciate your understanding and patience with this local requirement. Thank you again for staying with us, and we hope to welcome you back for a fully warm and relaxing soak from day one next time! Warm regards, Todd & Amanda

Thank you for your feedback. We are pleased that you found the cabin clean and well stocked, but we are disappointed by several inaccuracies in your review. When you contacted us regarding the water pressure, we responded immediately and took your concern seriously. We spoke directly with our cleaning team, who had cleaned and inspected the cabin prior to your arrival, as well as the departing guests from the same day. Neither reported any issues with water pressure or water quality. Despite having no prior reports of a problem, we still arranged for a plumber to come to the property to inspect the well system and perform any necessary maintenance. Unfortunately, after we communicated this plan, we did not receive any further responses from you regarding the issue as we were hoping to troubleshoot and solve the issue quickly. As a mountain cabin served by a private well system, water pressure can occasionally fluctuate, particularly during periods of heavy usage. However, we never refused assistance, nor did we dismiss your concerns. On the contrary, we responded promptly and actively sought a solution. Regarding the hot tub, it is drained, cleaned, refilled, and treated between guest stays in accordance with our maintenance procedures. The time required for the water to reach the target temperature is unrelated to the amount of water used during the refill process, and the hot tub was prepared according to our standard turnover process. We have worked hard to maintain consistently excellent reviews from hundreds of guests who have enjoyed their stay at our cabin. While we regret that your experience did not meet your expectations, we believe this review does not accurately reflect our communication, responsiveness, or commitment to guest satisfaction. We wish you the very best in your future travels and would gladly welcome you back should you choose to stay with us again.

Thank you so much for your kind words! We’re truly honored that you chose our cabin to celebrate such a special occasion. It means the world to know that the cabin exceeded your expectations and helped make your trip memorable. We’re so glad you enjoyed the peaceful setting, the rocking chairs, the hot tub, and that everything you needed was right there. You were a pleasure to host, and we would absolutely love to welcome you back anytime. Here’s to many more anniversaries and getaways! 10/10 guests!

Thank you for the feedback and we’d be happy to host your future stay!