We didn’t know what to expect, but the property and Portofino surpassed our expectations! Highly recommend! It’s amazing!
Timothy P.
2/10 (非常に不満)
Darnell C.
2022 年 9 月 1 日
良かった点 : チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Carrie is a poor property manager
Do not rent from this Host! There are unaddressed issues in Portifino Unit P1-0707. After I questioned the issues I had laid out in my personal message sent days prior to "Carrie the host, " I was told only part of my written communications came through. How does that happen? In all of my years of online renting this has never been the case.
When it was all said and done Carrie wanted me to go away by "offering money" and not addressing the issues for future renters! You will also be told that you should report any issues (it was early morning before check out) during your stay with the office where you checked in and not by messaging through the app.
Keep small children out of the kitchen. The top shelf of dishwasher rollers are worn out. When loaded it will roll off track spilling dishes onto the floor. If you are staying in the master suite get ready for a very uncomfortable sleeping experience. There is a huge indention in the mattress that went unaddressed. I had to put two kingsize pillows between the sheet and mattress. In hindsight of knowing whom to report problems to, would they have brought a new kingsize mattress during our stay? 🤔 It is concerning and hard to believe that prior renters did not report these same issues and we had to experience this during our stay too. If I were a betting Lady, I'd say that mattress is still in the property.
Again, rent from a more caring "Host" that will do a better job at addressing property issues to ensure your families safety and comfort!
P. S. I look forward to reading the rebuttal.
Darnell C.
2022 年 8 月に 4 泊滞在
8/10 (良い)
Heather D.
2022 年 3 月 31 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful and Comfortable
A family driven spring break in March. Weather was windy, floor was quiet. Pools were warm, services from club house were great. Lots of good times and laughs were made.
Heather D.
2022 年 3 月に 7 泊滞在
8/10 (良い)
Luann E.
2021 年 8 月 24 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Family vacation
Overall the condo was as described, we had some maintenance issues that had to be resolved while there.
Luann E.
2021 年 8 月に 7 泊滞在
10/10 (非常に良い)
Nora J.、Midlothian, Texas
2020 年 9 月 15 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful!
The condo was beautiful and clean.
Nora J.
2020 年 8 月に 4 泊滞在
オーナーについて
オーナー : Carrie
この宿泊施設のオーナーになった理由
Portofino’s beautiful waterfront location, stunning accommodations, world-class resort amenities and customized service standards – make it a natural indulgence. No other resort is located on the Gulf of Mexico, the Santa Rosa Sound and the Gulf Islands National Seashore. The vast complimentary and discounted amenities make Portofino Island a great vacation value.
この宿泊施設の特徴
Portofino is situated on 28 beautiful acres in Pensacola Beach between the emerald waters of the Gulf of Mexico and the gentle shores of Santa Rosa Sound. It is also adjacent to the pristine Gulf Islands National Seashore. The land itself is called Santa Rosa Island; it is the world’s largest barrier island.