I will start with the positives...great location for this condo. This was the 3rd time we have stayed at Beach Club, so we knew we would have that going for us no matter what. Beach Club staff, amenities, etc. were great. Only two beefs there: very odd hours for “family time” access to the indoor pool/spa (12-6pm only—we were asked to leave after 6pm when we were the only people in there 😡) and the trash chute was broken (little inconvenience to haul at least one trash bag downstairs to ground level every day— they should consider sending around a trash collection every morning/evening). The condo itself was nice enough with tile and granite throughout, very nice washer/dryer, smart thermostat, ice machine. Great views from the 12th floor balcony. That’s about where the positives end.
The negatives....room was terribly dirty when we arrived. I understand tile/grout isn’t easy to clean, but our kids feet and knees (from crawling) were black from the dirt within 30 mins of arriving. We found trash (clothes tags, matches, paper) in the drawers of the dressers. We found half eaten goldfish crackers under one of the beds. 2 clothes hampers, in separate rooms, had used, wet, dirty towels in them along with even more trash (used toilet paper, smoked e-cigarettes, used bar of soap). So we’re off to a great start! Wifi was spotty, in and out all week. When it was working, it didnt have sufficient bandwidth to support two ipads. I had to do some work and call into a few webex calls—ended up having to use my phone as a personal hotspot b/c the wifi wouldn’t hold the calls. Cable service was also terrible (possibly due to spotty wifi, but i’m not sure). We tried to stream via Netflix/Amazon, but you can imagine how that went. It didnt work! We arrived on saturday, made Southern aware, and told them we didnt want them to send anybody. We just wanted to let them know. The proceeded to send two separate groups, which we kindly sent away. The living room furniture was trash, with broken zippers and not-in-service sofa bed. Master BR bed was super uncomfortable and loud if you moved at all (not good for our toddler sleeping in the room with us).
These cleanliness and wifi issues were noted in the reviews, but I assumed Southern Vacation Rentals had fixed the problems. That’s what I get for assuming. This property is not even close to in line with other properties at beach club and is not worth the price. We will not stay in another property by SV Rentals