Beautiful Home, Great Location — Poor Management Experience
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The home itself is beautiful and in a fantastic location, but the management left much to be desired. Despite multiple calls and emails, we couldn't get anyone to come fix the surround sound system or drop off additional toiletries. They kept creating service tickets, but no one ever showed up at the scheduled times. On a different note, we also found a spider behind the downstairs restroom door upon arrival, which made us question how thoroughly the place was cleaned.It’s a lovely property, but the lack of follow-through and attention to detail was disappointing.
Ananya R.
10/10 (非常に良い)
Andrew V.、USA
2023 年 1 月 8 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Holiday quick break
Nice place. Was great to have garage to get car out of snow. Good hangout room for kids in basement and additional tv hangout that extends from kitchen.
Andrew V.
2022 年 12 月に 2 泊滞在
10/10 (非常に良い)
Jeffrey A.、Sardis, Ohio
2023 年 3 月 4 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
We loved summersalts!
Thank you for an amazing getaway in Chelan. This properly had everything we wanted and much more! The layout was great for a family gathering and the amenities of the home and the entire lookout community were well planned and entertaining. We definitely want to come back again to summersalts!
Jeffrey A.
2023 年 2 月に 3 泊滞在
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8/10 (良い)
Dani E.
2022 年 9 月 28 日
Happy as always
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Wonderful time as always! Beautiful home in the best neighborhood in chelan! Well stalked with anything you need. However plea change the hot chocolate in jar it gave one of my guests food poisoning!
Dani E.
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10/10 (非常に良い)
Viridiana L.
2024 年 9 月 11 日
Lovely Home
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was beautiful and very clean!
Viridiana L.
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10/10 (非常に良い)
Deb R.
2024 年 7 月 12 日
The Good Times Go by Too Fast
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Incredible time had by all!Summersalt easily accommodated our two families.Well equipped home, lots of spaces to all be together but also escape if you needed alone time.The back yard was our FAVORITE space! Outdoor dinners and smores by the fire pit made for a fun and unforgettable week!Close to pool and shuttle down to the lake- great location!Only critique would be to get new pillows for the beds- existing have seen better days and offer zero support. We’ll definitely be back!
Deb R.
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4/10 (不満)
A guest from Snohomish, WA
2024 年 3 月 5 日
Beautiful Home. Unfortunate Broken Appliances.
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
While the home itself is beautiful and a great layout for our family, it was very disappointing and frustrating that neither the dishwasher or dryer were working properly. These amenities are a large piece of why our family chooses to stay at Lookout.We did call maintenance during our stay regarding the dishwasher and they informed us that this was a known problem as it was tripping the fuse and they needed to get an electrician out. This was further frustrating as this was not at all communicated until we discovered the issue and the dishwasher was not functioning for the entirety of our stay.Similarly (but did not appear to be a fuse issue) the dryer would not stay on for more than 10 minutes at a time so it is unclear what the issue was?As the caregiver for two elderly seniors and our disabled child on this stay - these amenities were quite integral to our plans for a restful and minimal stress vacation.I called and emailed customer service at Lookout with no response regarding these issues.
A guest from Snohomish, WA
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6/10 (普通)
Adriane R.
2024 年 1 月 18 日
Winterfest
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall the stay was good. The outlets in the kitchen kept shorting out. We call regarding the indoor gas fireplace and the guy said he will be there is 5 mins. Never showed up. and it was weird seeing maintenance workers every am checking on the Hot tub at First we had no clue who they were. Some notice would be nice a head of time.
Adriane R.
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10/10 (非常に良い)
A guest from Edmonds, WA
2024 年 1 月 4 日
Everything was perfect
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I'm really glad we rented this house. It was really clean, there were plenty of kitchen stuff, utensils, dishes and even different spices! The huge advantage was hot tub. everyone was so excited about Summersalts! also, we had so beautiful walk to Chelan downtown, which took us just 25 minutes. so I’m highly recommend renting this house!
A guest from Edmonds, WA
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10/10 (非常に良い)
Dominick F.
2023 年 10 月 16 日
Out of town family visit
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had family visiting from Texas this was their first time to Chelan. We were very impressed with our accommodations the property was in great shape. Hot Tub, Fire Pit, BBQ, outside heaters made the outside patio experience fun and comfortable. Shuffle board in the garage added to our experience. We will recommend this property to all our friends and family.
Dominick F.
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10/10 (非常に良い)
Aileen P.
2023 年 10 月 11 日
Great Experience-Summersaults 55
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our Family was in town for my son's wedding and we stayed at the Summersaults 55 and was very happy with the accommodations, especially the ADA room for my elderly in-laws. Family from SC, CA, NY and Canada were impressed with the property. We will definitely stay there again!
Aileen P.
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10/10 (非常に良い)
Melissa M.、Kirkland, Washington - USA
2023 年 8 月 5 日
All that is missing are the memories to be made
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family and I recently enjoyed our annual family vacation. This year we chose the Summersalts Home at The Lookout at Lake Chelan. This vacation property is the best home we have rented throughout our ten year history of vacation getaways. The floor plan is excellent ~ laid out to allow for "alone" time without being too far from the ongoing activities. The kitchen is well stocked with dishes and cutlery for large gatherings. There are kitchen appliances for any task or cooking style. The beds were comfortable. The bunk room downstairs adjacent to the bonus game/gathering room is perfectly located allowing "kids to be kids" without disrupting any of the other home occupants. The backyard had numerous gathering areas including an area with adirondack chairs circling a gas firepit. Additionally there was a hot tub on property and a small plastic wading pool for little ones. The poplars lining the north side of the lot provided a terrific and much appreciated "sun block" from the afternoon wind and sun. Our entire party, nine of us, all enjoyed everything about our stay here.
Melissa M.
2023 年 7 月に 11 泊滞在
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10/10 (非常に良い)
frances p.
2023 年 5 月 10 日
Multi generation Birthday Celebration
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Somersaults is a beautiful and very functional home. Somersaults is in an easy central location within The Lookout, close to pool, pickleball and playground. The entire house is decorated and finished with high quality and tasteful materials. We could have moved in ! The kitchen was very well equipped, a plus for our cooking group. We had a wonderful time celebrating two family birthdays ! Thank you.
frances p.
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10/10 (非常に良い)
Zac S.
2023 年 5 月 2 日
Awesome!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We did a boys golf trip, and Summersalts was perfect for our crew. The firepit/corhnhole, bedroom count, vibe & view were outstanding. We would definitly stay here again!
Zac S.
10/10 (非常に良い)
Scott B.
2022 年 5 月 1 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Top Notch
Fantastic property! All the little extras made this the perfect place for our group.
Scott B.
2022 年 4 月に 3 泊滞在
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10/10 (非常に良い)
Tracy P.
2021 年 10 月 12 日
Another fabulous girls trip at Summersalts
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is our second year booking the house with 10 ladies for a girls wine getaway. We love the house and the outdoor spaces! Plenty of room and for the most part the house is fully stocked. The only thing I found missing was a basket of outdoor blankets for use around the fire pit!
Tracy P.
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10/10 (非常に良い)
Karen G.
2021 年 6 月 23 日
Our family loved this house !
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our family, adult children and grandkids, loved this property. Loved having their own space and the outdoor area was beautiful. We used it all. It was very cleanAnd had a great kitchen set up. We had no problem with customer service. Loved the pool and nice walk to town. Will be back !
Karen G.
10/10 (非常に良い)
Jennifer M.、Woodinville, Washington
2021 年 6 月 17 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Lovely home with amenities
The home is beautifully designed, inside and out. It has just what you need but not overfilled with stuff. It is a very relaxing space and we appreciated the privacy screen on the back patio that made a nice space to gather without being "on stage" to the neighbors.
Jennifer M.
2021 年 6 月に 3 泊滞在
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10/10 (非常に良い)
Lisa N.
2021 年 4 月 11 日
Wonderful home for large family
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This house is stunning . The owners have thought of every detail. The beds, the linens , the sharing pantry , the beautiful art ... all make for a wonderful experience. The neighborhood is beautiful but there is lots of construction , which makes walking the neighborhood difficult.
Lisa N.
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10/10 (非常に良い)
Graham H. H.
2021 年 1 月 17 日
The perfect place to stay in Lake Chelan
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We stayed here for two nights to celebrate my birthday. All 10 of the family were there with me. We could not have asked for a better or more comfortable place to stay. Everybody enjoyed it .The only small blemish was that the hot tub was not up to temperature but the property managers very quickly sorted it out. With the snow conditions the grandchildren had a great time tubing on the slopes only a few mile away.
Graham H. H.
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10/10 (非常に良い)
A guest from Kenmore, WA S.
2020 年 12 月 19 日
Amazing long weekend getaway!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great time staying here! The house was very clean and well-designed. We could tell that everything was well-thought out. We were very impressed with the details - the pantry was fully stocked, the sound systems for indoor and outdoor, the heaters on the patio, and everything else! Thank you for making our stay enjoyable.
A guest from Kenmore, WA S.
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10/10 (非常に良い)
2020 年 8 月 1 日
Summer Family Getaway to Lake Chelan
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Perfect!! Lovely house! Perfect sleeping arrangements and a wonderful kitchen and outdoor area!! Lovely fire pit where we could talk for hours and see the satellites and stars ⭐️! Rides to and from the Lake were Covid-conscious and felt safe.
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10/10 (非常に良い)
Luba F.、Seattle, WA
2020 年 7 月 13 日
Lookout at Chelan House -- fantastic place to relax
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We stayed here over 4th of July Holiday and just loved everything about this house, location and amenities.
Luba F.
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10/10 (非常に良い)
Jennifer L.
2020 年 7 月 1 日
Covid Birthday retreat
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was amazing. The nicest vacation rental ive ever stayed in.