2/10 (非常に不満)
annelise m.
2025 年 11 月 29 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
BEWARE! The condo is in a complex that has VERY strict HOA rules. We were NOT told about any of this until after we started our stay, and were confronted aggressively by another condo owner that we needed to get out of the lap pool as they had booked it; we were told the pool is not to be used for anything other than laps, and you need to book that in through an online system, and you can only book 1hr every 48hrs. Children under 10 are not allowed in pool either. The main pool had construction (did not tell us) so we could not use that during out stay VERY disappointed. We have stayed in many condo complexes & we have never experienced the strict HOA rules as this one, you have to book any common area online, and only for an 1hr at a time (same restrictions as pool)- for pickle ball, volleyball, outdoor bbq area & even the gym (which also has a 10 fee per use). A few other inconveniences were the hot water didn't work in the unit, & even though we mentioned it to the host, they told us to wait for it to warm up, we left it running for 10min & it didn't warm up once. There was an issue with booking when we put number of guests in; & upon check-in they charged us 500 Canadian to add a young child (shared bed) to the booking & said it was an HOA rule; however in talking with another owner we learned this is not actually the case; but we paid it because we felt very bad about the mistake. We ended up going to beach clubs in the daytime instead for a more relaxed experience.
annelise m.
2025 年 11 月に 7 泊滞在
