Online photos are deceiving. Property photos and owner descriptions are the only tools renters have when choosing a property. Check in process was fine. Condo complex is older. Condo itself was deplorable. Day 1- I ended up spending 2.5 hours on the phone with VRBO and ended up staying the night at a hotel 40 min away from Siesta Key. Sent VRBO agent photos of condo condition. Stains on living room furniture coverings, stains on master room’s bedding, floors need replacing (and I when I say replacing - I mean 10 years ago they probably needed to be replaced because of so much grime that had accumulated in grout and in the divet lines of tiles), dirt in every corner of baseboards, found 2 bugs in the unit, sliding glass door sticks when opening/closing, needed a paint job because of markings on walls and doors. VRBO ended up contacting owner and stating that he was on his way over to the unit to speak with me. I felt extremely uncomfortable with this proposed resolution because I was a female traveling alone. The owner was not polite whatsoever; he basically called me “special” because he stated he only had issues with about 1 in every 50 guests. I guess I am special because I do expect basic cleanliness of places I plan to sleep in! I texted owner about an hour after he left to tell him that I had left the condo and was not returning. We had agreed on a refund but he did not refund me for the first night (even though I didn’t stay there). He states that I had showered and used towels and I guess that justified him not reimbursing me for that night even though I had to pack everything back up and drive 40 min and pay $125 for a night’s stay at a hotel. And just to clarify, I used maybe 2 wash cloths and did not shower. There’s no way I was showering in that condo. I wouldn’t even walk barefoot in there, much less shower. Owner’s email to me post departure was equally as condescending and rude as our face to face meeting, which wasn’t surprising to me. Needless to say, I will not be renting anymore places on VRBO in the near future. I had booked many places on this web site but this experience was horrible. A day of my vacation wasted by being on hold with VRBO, packing, unpacking, packing again and driving 40 min away from my beach vacation site, only to land in Punta Gorda for the remainder of my time in Florida. FYI - my new place in PG was absolutely spotless and I had zero issues. Best of luck to this unit in Siesta Key….it needs major help.