A House of Open Arms exceeded all our expectations! From the ease of booking, to receiving the book St John Off the Beaten Path from Catherine the Innkeeper, and her quick response to any question I had via email, helped me plan a fabulous trip for our anniversary. Catherine picked us up at the ferry, took us to get our rental car and groceries. We stayed in the villa, Catherine made us a marvelous dinner that evening which allowed us to relax and enjoy the pool and our view. We used the air conditioner the first night only as the breezes and sounds of the ocean and coqui frogs were much more soothing. We were quite busy snorkeling and hiking - Catherine is as available as you would like her to be- we ran some ideas by her and she always had great suggestions for snorkeling, restaurants, excursions etc. We lost the key to our rental car and she really baled us out! She took us to our scheduled kayak excursion so we wouldn't miss it, then picked us up to head to town to get another key! She was nothing short of gracious during all of this! St. John is an amazing island! We looked forward to each adventure but at the end of the day we were ready to be "home" - enjoying our pool and the view that never got old! I said I would never travel to the same destination twice but St. John and The House of Open Arms have changed my thinking! I hope we will return soon!