4/10 (不満)
Molly S.
2026 年 2 月 19 日
I would not recommend this property to anyone. We were due to check in on Saturday, and on Sunday morning we noticed the pool temperature was 60 degrees. The listing says there is a heated pool, so I messaged Jillian. She sent her pool guy over, and he turned on the heater, but the pool was not heated enough for us to swim until Monday. I asked Jillian why the pool heater was not turned on prior to our arrival and I have yet to receive an answer to that question. She said we could go to another property of hers to use the pool, however, that did not work for us. We have two young children, and we were not about to pack up our car and drive to another house to use the pool and not have access to a bathroom or beach house. This was not a “solution.” When I asked for a partial refund since we could not use the pool for a day and a half, she said “Because the situation was resolved and the system operated as intended, I’m not able to offer a refund.” Both parts of this statement are false. Also, there are holes in the pavers going around the pool. Many of the holes have plastic sticking out a tiny bit, but just enough for you to trip on and mess up the bottom of your feet. The plastic has uneven edges, so it is not ideal for anyone, let alone two toddlers.We also had several other things wrong that I had to message Jillian about. The internet, the deadbolt on the front door, and a race that was limiting road access on our checkout day. I sent her 15 messages during our stay!
Molly S.
2026 年 2 月に 7 泊滞在




































