暖炉とたくさんのスペースがある豪華な山の家-スキーに近い！

Hi, Andrew. Thank you for providing us with this valuable feedback. We are glad to hear you enjoyed the amenities and location of our home. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.

Thank you, Patrick, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. We truly hope to have the opportunity to impress you in the future.

Thank you for your review, Mor. We apologize for the inconvenience that you have experienced during your stay. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you. Thank you.

Jing, we sincerely apologize for the cleaning oversight encountered upon your arrival. We regret that this concern was not resolved during your stay as we unfortunately didn't have staff available to help at the time. Kindly note that the home has a washer and dryer available for guests to use if needed. The home has been recently deep cleaned and all linens have been professionally cleaned. Please know that we are committed to addressing the issues you've highlighted with our teams to ensure that future guests do not encounter similar challenges. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

Hello Jessica, Thank you for taking the time to leave a review. We apologize the home was not up to our high standard of cleanliness that we hold ourselves to. We have notified our local manager. We apologize for the inconvenience and hope we have the chance to host you again in the future!

Hi Kristen. Thank you for taking your time on giving your review and we sincerely apologize for the inconvenience you have experienced during your stay. We make every effort to prepare guests for what to expect in their rental home as well as what is the best that it can offer. We apologize if the home was not properly supplied, and we'll follow up with our housekeeping staff to see that these starter items are restocked to avoid future complaints. We hope to have another chance to impress you in the future. Thank you.

Hi Cathy, we appreciate your visit and your review. We apologize for any confusion when booking. Our pricing is very transparent and we give guests the total price prior to booking. After booking there are no price changes. We are also available to help guests find the perfect home within their desired budget. Our maintenance technician will review the washer and replace the ring if need be. The toilet paper and paper towels are regular, hotel grade issue, and of good quality. Each guest may have their own personal preference for such things. We checked and the sink stopper works perfectly. We wish you’d reached out about any concerns with the kitchenware. We have not noticed any issues but will review further. Housekeeping checked all pillows and found no bloodstains. The bedding is cleaned and freshened in between each reservation. No mold was found on the shower curtain. We hope to have the opportunity to host you again in the future.

Hi, David! We appreciate you choosing to stay with us and apologize if you had some disappointments. The deck furniture will be repaired or replaced. Thank you!