Spacious condo w/ shared, seasonal pool, hot tub, & rec room - close to mountain

Thank you for your review, and we apologize that you felt that the cleaning fee is a bit pricey. Please know that it is required for each of our reservation because we hire professional housekeeping after every stay to ensure that our home is impeccably cleaned for each arrival.

Thank you for your feedback and for choosing to stay with us, Raye. We are glad to hear that you found the condo nice and comfortable. We apologize for the noise issues you experienced from the unit above and for the inconvenience caused by the pool, spa, and rec room being under construction. We understand how important these amenities are to our guests, and we regret that this impacted your stay. Regarding the communication issues, we are sorry to hear that our response did not meet your expectations. We strive to provide timely and effective communication, and it is clear we fell short in this instance. Your feedback has been shared with our team to improve our processes and ensure better communication in the future. We appreciate your patience and understanding, and we hope to have the opportunity to host you again and provide a better experience.

Thank you for sharing your feedback with us, Janell. We are sorry to hear that the house did not meet your expectations. We sincerely apologize for the issue that you encountered with the table, kitchen items, and pillow. We appreciate you bringing all these items to our attention and allowing us to review and address them accordingly. We have made our local team aware of your concerns and will ensure that more attention to detail is made to the home. We welcome your feedback as a means to improve and will be sure to follow up with the appropriate parties regarding your experience. We hope to host you for a truly relaxing getaway in the future.

Thank you for your feedback. We sincerely apologize for the issues you have encountered during your stay. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.

Alisha, we are disheartened to read that you experienced issues that kept you from fully enjoying your stay. We truly apologize for the pool and spa being under construction and understand how disappointing this was for your party. We hope the compensation you received helped alleviate some of your frustration. Additionally, we're sorry for any areas you found needing some TLC and our local manager assured us these items were addressed during your visit. We strive to provide relaxing and stress-free getaways and are sorry if your experience didn't reflect this. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.

Hi Mark, thank you for taking the time to leave this review. We are so glad to hear you enjoyed your stay with us and the location was convenient for the activities you had planned. With that said, we apologize the water was not as warm as you would have liked. Anytime guests are taking showers back to back the hot water may run out and need a few minutes to re-heat. Thanks again for your review and we look forward to your next visit.

We're so glad you stayed with us, Amanda, and appreciate your feedback. The property manager is taking care of the couch, lamp, dishes, and heater so our guests can be as comfortable as possible while staying with us. Thank you!