Unfortunately before our trip even started we had issues with the property manager, Matthew. First, it may be helpful to know Port Aransas is a little different than most vacation rental destinations. Usually, the host just gives you access (code to the door), no personal check-in required. Port Aransas has guests check-in in person which I assume is to limit college parties. This is where I can assume things went wrong.
I initially asked Matthew if my son who's 20 y/o would be able to do the check-in process since I wouldn't be getting there until very late the day of check-in. His initial answer was to say he could check us in late, instead of answering the question directly. I then asked if my 28 y/o daughter could do the check-in. Again, instead of answering, he called my cell to say he would check us in at 3am if need be. I asked again about my 28 y/o daughter checking us in. He kept bring up my son and then said we were "sketchy and he was going to cancel the reservation and we could stay somewhere else with our 8 dogs". We were bringing 3 dogs - just goes to show some of the pettiness. The whole phone conversation caught me off guard.
After I hung up, I was unsure if we needed to find another rental. Since our phone conversation went so poorly I sent another email. Matthew responded via text that he wasn't going to cancel our rental, no apology, only stating "Apparently we have a miscommunication. Let's start over." "Self entitled customers have been crapping on us all summer. And after 100 days in a row without a day off at 16 hours a day. We're tired." I reiterated via text that I'm simply trying to workout the logistics with my family as we're all arriving at different times. Finally after more back and forth, he agreed my daughter could do the check-in. Bottom line, all of this could have been avoided.
As far as the place goes, it lists ocean view which is not a lie. You just have to go up an outdoor staircase and lean over the railing, but technically you can see the ocean from up there. The description is correct about the property having supplies, but it's nothing out of the ordinary. Similar to other vacation rentals, there's hodgepodge of garage sale worthy cookware. Just don't let the description give you any illusions of this rental being fully stocked with everything you need. You still need your own beach towels, shampoo, coffee, charcoal, etc.
We had no issues beyond check-in.