The condo itself is fantastic! Lots of space. 2 master suites, large kitchen/living room and easy access to pools, beach and parking. But...we found black hair (likely from a pet) on one bed's pillows and sheets. Notified Vacasa. They acted like someone would come address the problem.The owner called me on an unrelated matter and said he would contact them too. It didn't matter. By 10pm, no one had shown up to change the bedding. I messaged Vacasa that we were buying our own to replace the dirty sheets and that I expected reimbursement. The rest of our trip was amazing! Vacasa has issued reimbursement and a partial refund on our stay.