素晴らしい景色と季節限定の屋外プールをお楽しみください-アーツアンドクラフツコミュニティ

Thank you for the fantastic review! We are so stoked to hear you had a wonderful time and that the cabin had everything you needed for a comfortable stay. Sipping coffee on the porch while taking in the mountain views sounds like the perfect way to start the day! We truly appreciate you choosing to stay with us and would love to welcome you back anytime. Remember, as a repeat visitor you will save 10% on future stays, hurry back!

Thank you so much for the kind words! We are thrilled to hear that you, your wife, and your friends had such a wonderful time at the cabin as you deserve. Its great to know the views, the weather, and the overall experience made for a memorable getaway. We truly appreciate you recognizing the cleanliness and upkeep—it means a lot to our team. Knowing this is now your go-to cabin is the highest compliment we could receive! Thank you again for choosing to stay with us, and we cant wait to welcome you back for your next visit. Remember, as a repeat visitor you will save 10% on future stays!

Thank you for your feedback! We are truly so delighted you enjoyed the cabin and appreciate your suggestion regarding the kitchen accessories. Please know that we keep staff on hand to happily assist with any cabin issues during your stay 24/7. We will be sure to pass this along to our team for future improvements. We sure hope to welcome you back for another stay soon! Remember, as a repeat visitor you will save 10% on future stays.

Thank you for your kind feedback! We’re glad to hear the cabin met your expectations and that you found it beautiful. We also appreciate your understanding regarding the minor issues and are happy they were addressed promptly. We look forward to welcoming you back for another great stay!

Thank you for the great review! We are glad the cabins location worked perfectly for your plans and that the drive in was smooth. Its wonderful to hear the space and amenities like the pool and poker tables added to your stay. We would love to host you again on your next trip! We encourage guests to book direct and save up to 15% on your booking. We hope to see you soon!

Thank you for taking the time to share your feedback. We are very sorry to hear that your stay didnt meet expectations. We sincerely apologize for the cleanliness issue you encountered with the wash rag and the inconvenience it caused—its certainly not the standard we aim to provide, and we will be addressing this with our housekeeping team immediately. Please know that we keep staff on hand to happily assist with any cabin issues during your stay 24/7 as we prefer to remedy vs compensate per rental agreement. We also appreciate your notes about the showers and safety concerns. Guest safety is a top priority, and we will evaluate adding non-slip features and accessible entry options to prevent any accidents in the future. Regarding the view, we understand the change in scenery may have been disappointing, and we will make sure to update our listing photos to reflect current conditions. We are also sorry for the frustration with the fireplace and the discount application. We strive to make the booking and discount process as clear as possible, and we will review how we communicate these details to avoid similar confusion. Your feedback is invaluable, and we truly hope you will consider giving us another chance in the future to provide the experience you were expecting.

Thank you for your thoughtful review, Greg! We are so pleased to hear you enjoyed the cabin, the views, and the game area amenities. We are very sorry the community pool didnt meet expectations during your stay—that is certainly disappointing when it was a key factor in your booking. We will pass your feedback along to ensure its addressed. We truly appreciate your kind words and look forward to hosting you again with Elk Springs Resort! Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are awaiting to be made!

Thank you for your feedback! We’re so glad you enjoyed the great view, clean accommodations, and spacious cabin. However, we sincerely apologize for the inconvenience with the hot tub during your stay. We understand how important this amenity is and regret that it was not in working order. We see that we did give you reimbursement on this issue. Please know that we’ve addressed the issue to ensure it’s resolved for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience next time!

Thank you for your feedback! We’re so glad you enjoyed the great view, clean accommodations, and spacious cabin. However, we sincerely apologize for the inconvenience with the hot tub during your stay. We understand how important this amenity is and regret that it was not in working order. We see that we did give you reimbursement on this issue. Please know that we’ve addressed the issue to ensure it’s resolved for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience next time!

We appreciate you for allowing us to be a part of such a special vacation, Mary. You certainly chose a beautiful cabin to relax in and enjoy the peaceful mountain scenery. We look forward to working with you again very soon. We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are waiting to be made!

Laura, it has been a pleasure to have you and your family. We hope to see you all back very soon!

Thank you for your wonderful review! We are delighted to hear how much you enjoyed your stay and hope you will visit again soon!

We are delighted that you enjoyed your recent stay with us, Joseph. You certainly chose a beautiful cabin to relax in and enjoy the peaceful mountain scenery. We look forward to working with you again very soon. We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are waiting to be made!

We are delighted to know you enjoyed your recent stay. It sounds like you chose the perfect cabin with the best views of the Great Smoky Mountains. We enjoyed having you as our guest and hope you choode to visit us again in the future. Remember, as a returning customer you will receive 10% off future stays! Hurry back, new memories are waiting to be made.

Thank you for your feedback! We are glad you enjoyed the cabin and understand how the weather can affect plans. We appreciate your note about the limited TV usage and will ensure future guests are informed about streaming options. We hope to welcome you back soon for a longer stay with better weather! Remember, as a repeat visitor you will save 10% on future stays. We hope to see you again soon!

Thank you for your wonderful review! We're thrilled to hear that you enjoyed your time in Sevierville and that the cabin's location, beautiful views, and spotless setup made your stay comfortable and enjoyable. It's great to know that the game room with the arcade and pool table added to the fun! We appreciate you letting us know about the slow drains in the upstairs shower and main level bathroom sink. We'll have our maintenance team address those right away. Thank you again for your feedback, and we look forward to welcoming you back for another memorable stay! Remember, as a returning guest you will receive 10% off future stays!

Thank you for sharing your experience with us, Cliff. We are sorry to hear you had an issue with the AC, we were not aware. Please do not hesitate to contact us should you experience any issues during your visit. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.

Thank you for the delightful review, April. You described this cabin perfectly, such a calming start to each day to be able to enjoy the beauty of the sunrise! It does not get much better than Smoky Ridge View, we will be waiting for you to come back and enjoy again! :)

Thank you, Mackenzie, for reviewing your recent stay. We are thrilled to know you enjoyed your time at Smoky Ridge View. The views are unbeatable and close enough to town but far enough to feel tucked in the mountains. We appreciate the information on the water pressure and will be sure to address it. We enjoyed having you as our guest and hope to see you again. Thank you!

Thank you for sharing your experience with us, Shavon.  We certainly apologize for the inconvenience you experienced during your recent stay.  It sounds as if the layout of this unit simply was nog fit for you.  Unfortunately, the cabin you chose had an issue we could not resolve right away and we had to move you to a different unit.  We are pleased that your overall visit was nice, and we sincerely hope these concerns do not deter you from staying again. 

Thank you for your detailed feedback! We are glad you enjoyed the cabin, views, and relaxing atmosphere, despite the stormy weather. It is great to hear our team helped you feel safe during the storms. We apologize for the difficulties in finding the cabin and will work on providing clearer directions. We hope to welcome you back for an even smoother experience! Remember, as a repeat visitor you will save 10% on future stays. Hurry back!

Thank you for sharing your feedback with us. We're glad to hear that the cabin had all the necessary items and that you enjoyed the view, despite the trees appearing taller than in the online picture. We apologize for the disappointment regarding the resort pool being under construction and for the lack of information provided beforehand. We appreciate your suggestion to have an updated list of local activities in the info folder. We value your patronage and would be happy to welcome you back to this location in the future. The property's convenient location to nearby attractions is certainly a bonus.

Thank you for sharing your experience with us, Amber. We are sorry you experienced these issues during your stay. We do see that an outside vendor was needed for the AC system. We would usually set this up quickly, however, you did not want anyone else out during your stay. We understand and respect your wishes, however, it could have been resolved quickly if allowed during the stay. We are working with the resort, as the pool you are referring to is the resort pool. We apologize, but we do not maintain that pool. We sincerely apologize for any inconvenience you experienced and hope you were able to enjoy your time in our area.

Thank you for sharing your experience with us, Nancy. We are sorry you did not feel that your cabin was up to Elk Springs Resort standard. We strive to have the best cabins in our area and want nothing but our guest to feel as if they have a home away from home. While we appreciate you reporting your concerns to us; it is regrettable that we are only hearing of them now. We do offer 24/7 staff assistance during your stay and the majority of the items you reported could have been addressed promptly during your visit. All of the items reported in your review have been sent to our teams to be addressed. Thank you again for sharing your thoughts with us, and we hope that next time you will reach out to us if you find anything that is not up to par.

We apologize, it is our policy to correct any issues rather than refunding. We do see that the housekeeper went back out and addressed all issues. We apologize for any inconvenience experienced.