4/10 (不満)
Laura H.
2024年3月28日
気になった点 : チェックイン、コミュニケーション、掲載情報の正確さ
Not happy with the quality vs what we paid
The view is amazing but ....
Check in: not till 4pm really long lines it seems they were talking to some people for a very long time (maybe about time share?)
They didn't tell us that you had to use the key card for only one side of elevator, so it was stressful figuring out how to get upstairs.
They show photos of roof top pool but you don't have access to it
The shuttle takes you to beach and you have to walk very far to beach chairs and only get 2 and they were not chairs that were in the photo.
They doors on shower were broke and they scheduled the repair while we were there, right before dinner for 2 hours so we couldn't get ready The property manager took up 3 chairs on the porch and slept there - very unprofessional and that meant we couldn't use the porch either. I tried to communicate to host but they didn't seem to care
Laura H.
2024 年 3 月に 3 泊滞在