4/10 (不満)
Shalini S.
2024年1月6日
良かった点 : 清潔度、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Property issues ruined our stay
The property is pretty. Owner is nice. We were there for 5 nights 4 days. Unfortunately the whole vacation was riddled with issues that took away from being to relax, which is why we paid so much. We have rented many houses and I have never given a bad review. This will be the first.
The owner is nice but I don’t think he has the time to manage the property. The day before my journey I still had received specifics on how to get into the property. Luckily the owner assigned a local person to assist. The owner eventually sent the information after a panicked text from me just 12 hours before our flight. We arrived on Christmas day and the house looked like no one had been there in sometime. The curtains were drawn and the house was dark.
The next day we ran our of water which was resolved in a few hours. But there was no kitchen light that night so we cooked in emergency lights.
The washer is dryer is small and the dryer was screaming. It was awful. We take carry on only and with children you need to wash clothes. Every day the dryer made the worst screaming sound cause the dryer needs to be replaced. Apparently this was a know issue. This really upset me. I pay top dollar and quality was not there.
The dishwasher made awful sounds too. The bathtub in the master bath does not get hot water. We like to use hot water at the end of the day after hiking etc. The bath tub needs to refinished properly.
The stairs were dark and need repair. The list goes on.
Shalini S.
2023 年 12 月に 5 泊滞在
