The place has a beautiful location but was lacking in everything else. First of all, the staff called and asked what time we'd like to check in. I told her that we were already in the city, so as soon as possible would be nice. She said ok, but then the room still was not ready until 4pm. This is fine, as that's what the listing said. However, when we finally got to check in after 4, there wasn't even staff left at the desk to give us parking passes and wristbands. Then, the room was not clean at all, so I'm not sure what they were doing until 4. The sheets on the pull out couch bed had clearly not been cleaned and were still balled up from the previous guest. The kitchen smelled like old food. The remote control was even covered in something sticky that I had to remove with a Clorox wipe. On top of that, a piece of flooring was missing in the bedroom, and the front door would barely close. It looked like someone had recently damaged the door frame. I was very disappointed in the cleanliness of the room. It would be unacceptable anytime, but especially during a global pandemic.