2/10 (非常に不満)
Dianna H.
2025 年 8 月 16 日
This is the first review I’ve ever written, but our stay at Bella Mar was so disappointing I feel it’s important to share. The location was good and the community pool was decent, but the house itself was unacceptable.There was a severe gnat infestation throughout the kitchen, dining room, bathrooms, couches, and even bedding. They were everywhere. We have numerous photos and videos that we wish we could include to show the reality. We couldn’t eat a meal without being swarmed and ended up rewashing bedding, towels, and clothing before leaving. We even had to go out and buy our own cleaning supplies and extra blankets just to get by.We reported the issue within 24 hours, but despite asking for no entry, a third-party exterminator entered without permission and only poured bleach down the drains. Ocean Reef staff also entered without consent to drop off Lysol, which made us feel monitored. The issue was brushed off, even though we explained how extreme it was. The bleach treatment did nothing, and the gnats remained constant in all living areas.For about 3,600 for 7 days, this property was unsanitary, unsafe, and not as advertised. What should have been a relaxing family vacation turned into a stressful experience, and we never got to enjoy the home the way we had hoped.




Dianna H.
2025 年 8 月に 7 泊滞在




































