STYLISH CENTRAL LOFT WITH GARDEN: 3 BDR, 8 GUESTS

We are pleased to read how much You enjoyed our apartment and we are also grateful that You appreciated our customer care. It's true! When travelling with children, it's always necessary to pay attention! For this reason our listings are very detailed, we are always available for any information and do our best to make our apartments safe and comfortable even for our little guests.

Thank You so much for leaving a review. Your experience is important to us and we are committed to meeting every request. Unfortunately, some are subjective issues. Pillows, for example, are in Memory Foam so high quality but it is possible that, for Your personal taste, You prefer something else. We are sorry that You did not appreciate but thanks for Your feedback, we are always very attentive to all suggestions. The area is very well served by public transport, as highlighted by MAPS. The experience of an apartment vacation is very different from that of a hotel but we understand, in this case, You would prefer a hotel. In each apartment there is a welcome kit, with 3/4 rolls of toilet paper in each bathroom, soap dishes, dishwasher tablets, scottex etc as written in the description. Depending on the use, the guest will have to provide.

Hi Matthew thank you for taking the time to write a review , we truly appreciate. We have asked the building administration to take a look at the building entrance gate. Thanky you for the tip Take care Nico

Dear Sarah we are truly sorry to read your review , we alwasy accept all kind of critics because this is part of the job and we are aware of that but allow me just to say couple of things The cooling system (which is not air conditioning system) works very well and it keeps the temperature around 21 degres - unfortunately we had the worst heat ever , an extreme situation , we haven't had rain for months so that could have been a problem , but why you have used the blanket we put in the closet ? we found them outside on the beds.. but it's ok Regarding the loud noise , what can I say , it's such a personal sensation that I'm nobody to judge i hope you have enjoyed at least the city of Milano

Thank you soo much for taking the time to leave your own experience , we truly appreciate It was a real pleasure for us as well to host you here in Milano

Thanks Coralie, it's nice to hear that you had a good time and that you enjoyed the house, that you have had a good time with each other. We are here for your next travel ;-) Ciao

det var en sand fornøjelse at være vært for jer alle! Jeg beklager den danske, men jeg prøver med oversættelsen :-) hver gang du kommer tilbage til Milan, husk os, vil vi være glade for at være vært for dig igen! tak for de gode ord og ses snart! Ciao Grazie!

Thank you Martin and sorry for the late reply! We are happy that you and your group had a lovely time and a nice new years eve! We will take in account your suggestion and make our best to resolve it! Thanks a lot to all of you and come back any time!

Dear Sir, I'm very surprised to read your review and at the same time quite sad about it because our only intention is to offer the best possible service and reading such a comment it is not what we aim to , so first of all , we are sorry if we didn't achieve our goal It's a pity that you don't think the apartment is close to public transports but honestly the Central Station (where you can take either green and/or yellow subway line , trains to all destinations , Passante Ferroviario S1 and S13 , bus n.1 , 2 , 5, 9,22 , 42 and many more) , as described and localized on the apartment description, it is just 600 meter away (not even 5 minutes by walk) and it's a straight street ; plus there are many buses and trams all around in Viale Lunigiana which is 2 minutes away As for the towels , I really don't know what you mean : we provide two towels (large and medium) for each guest that stay inside the apartment (if you stay less than 7 nights) which is something quite normal when you rent an apartment , I honestly don't think this means being cheap with towels (the apartment has everything else you might need for cooking and not only) Plus you were able to check-in as soon as you arrived at the apartment and we have let you stay until 7pm for the checkout , all of this without any extra charges or anything like that Said that , please accept my apologies if you didn't feel completely satisfy about the apartment you have rented and/or service provided and I hope I will have the chance to host you again here in Milan in any other properties we rent , offering you a good rate. Thank you very much All the best