2/10 (非常に不満)
Megan H.
2023年6月7日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
House looked abandoned and Hosting Company is difficult to communicate with.
I left the property shortly after arrival and contacted VRBO. The house felt as if it had not been visited in months (despite clean towels). There was a dead bird (old dead bird) on walking path, the lawn was overgrown and there was garbage in the bush. Probably blew in but still. The porch was in complete disarray, bird poop everywhere, furniture was extremely dirty and placed everywhere with no intention. When I walked in the house smelled so musty it took my breath away. As I opened all of the curtains, I came across a large cobweb (luckily i didn't see the maker). I went to plug in my phone and noticed the baseboards were caked in dust and cob-webs. There were car air fresheners in the vents, guessing to try and mask the smell? I just new I wouldn't sleep so I left. I just couldn't sleep there. I felt unsettled and not at home. And the smell was more than I could handle. I have been trying to get the refund the host stated I would get and yet nothing has happened. They keep telling me to cancel with in the VRBO system but obviously I can't because technically it is too late. They keep saying to have VRBO call them which they have multiple times and yet the host seems to have "missed" the call every time.
Megan H.
2023 年 6 月に 3 泊滞在
