We were told on Christmas night at 11pm, 4 days before the arrival of our stay, that our family of 6 was no longer able to stay in the 2 bedroom unit we booked weeks ago. The rental company, Resort Rental Pros, told us we would have to stay in a 1 bedroom with our group of 6. They were absolutely terrible to us and gave us no information except for that our two bedroom was canceled. We spent the next 3 days trying to contact both VRBO and Resort Rental Pros to help us find a place for 6 but no one would help. Resort Rental Pros has 3 disconnected phone numbers listes online, no answering machine and zero customer service. VRBO was not much better. They straight up said they just market the Resort and can't help us. I will delete my VRBO app and never use them again. I worn everyone out there to never never work through Resort Rental Pros. They are the must unprofessional company I have ever worked with. Our group of 6 was forced to stay in a room for 4 during our vacation.