2/10 (非常に不満)
Jessica H.
2024 年 8 月 25 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
DO NOT RECOMMEND
After paying a premium price for this property as compared to similar properties, immediately upon arrival we were greeted with a very musty smell. That by itself would be a reason not to stay here, however the biggest reason to avoid this property, is the host. One day into our stay, island officials warned to expect "catastrophic flooding" as a hurricane was determined to be heading toward Hilton Head. While we debated on whether or not we should leave, we received an emergency alert to our phones, warning of an impending storm surge. For the safety of our family and our vehicle, we made the decision to leave. We were aware that we'd likely not receive a refund, but the host (against the property management company's request) refused to allow us to use our paid funds, as a credit toward a future stay, essentially stealing thousands of dollars from a hardworking family. There are great options for rentals all over Hilton Head, use one of them.
Jessica H.
2024 年 8 月に 1 泊滞在
