Casa Dena is a lovely home that was a perfect way to spend time with friends for our 60th birthdays. It is located right on the beach, where we sat and watched the waves for hours on end. The home is well-appointed, with ocean views from every room. The caretakers, Armando and Daisy, were extremely attentive and prepared delicious meals for us. We felt like queens!
The only reason I gave the property four stars is because there was an intermittent problem with the electricity throughout our stay, resulting in a lack of air conditioning in the bedrooms and poor sleep. This issue was out of their control, as the entire area was being affected, but it did put a damper of our experience. There was a generator available and this was helpful, but could only be used a few hours a day and did not power the air conditioners.
Communication and responsiveness from the hosts were excellent. We especially appreciated that they provided us with a partial refund without hesitation.
I highly recommend this property for your trip to Tulum. Just check with them to ensure the area is no longer having problems with the electricity and it will be absolutely perfect!