4/10 (不満)
Edward E.
2025 年 8 月 5 日
気になった点 : 清潔度、チェックイン、掲載情報の正確さ
Not as Advertised.
Despite being told of our exact arrival time, the caretaker didn't turn up, which started a trend.Kitchen freezer left with door ajar, so that had to be defrosted.The garage freezer had been switched off and left with the door closed, it was full of water, with mould in the drawers.A lot of the crockery was chipped, and cutlery replaced with very cheap items, no plastic glasses for the pool.The main bedroom is supposed to have a dressing room.This was locked, and instead you get a supermarket clothes rail on wheels.The nice white outside furniture, wasn't there. You get an old worn garden table and chairs.No gas bbq for dinner? Contact the caretaker, and a filthy one is brought out of a shed.Looked like it had never been cleaned.The pool and gardens look lovely, but there are loose tiles when entering the pool which makes it very dangerous. The seating area at the end of the pool was overgrown, the decking dangerous and more old worn chairs.The pool we were told, was cleaned on Wed. In practice, it was done on anyday, often at 0530, which is not great if your bedroom is by the pool. Basically, the caretaker turned up and wandered around at any time, with no notice, which is unacceptable, especially with children and dogs. Also the gates don't close properly.A very tired old villa, badly maintained.No cleaning or linen change offered during our 4 week stay.Finally, take note of and photograph any damage, or you will be charged for it when you get home!
Edward E.
2025 年 6 月に 28 泊滞在
