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Chatterbox. An Island Home in the Heart of Harbour Island.

Chatterbox. An Island Home in the Heart of Harbour Island.

Chatterbox. An Island Home in the Heart of Harbour Island.の写真ギャラリー

外観
テラス / パティオ
客室
内装
客室

口コミ

10段階中8.6
非常に良い

おすすめポイント

  • 家族で楽める
    ファミリー向けで高評価。
ベッドルーム 3 室バスルーム 2 室定員 6 名

人気の設備とサービス

  • 敷地内駐車場あり
  • キッチン
  • 洗濯機
  • 冷房
  • バーベキューグリル
  • バルコニーまたはパティオ

周辺ガイド

地図で表示
Dunmore Town, Harbour Island

客室 & ベッド

ベッドルーム 3 室 (定員 6 名)

ベッドルーム 1

ダブルベッド 2 台

ベッドルーム 2

クイーンベッド 1 台

ベッドルーム 3

クイーンベッド 1 台

バスルーム 2 室

バスルーム 1

浴槽 · トイレ

バスルーム 2

トイレ · シャワーのみ

その他のスペース

テラスまたはパティオ
ポーチまたはベランダ
キッチン
書斎 / ワークスペース
独立したダイニングエリア
屋外の遊び場
庭園
ダイニングスペース

この施設について

Chatterbox. An Island Home in the Heart of Harbour Island.

Chatterbox is located in the heart of Dunmore Town. Built in the late 1800's by the island's first contractor, it was fully renovated in 2012, making it a historic house with modern amenities. It is a three bedroom (two bedrooms with queen size beds, one bedroom with two double beds), two bath home with wood floors, comfortable furniture, a cook's kitchen and lots of charm. A second floor patio and widow's walk offer stunning sunset views. A covered terrace on the first floor for entertaining or just relaxing as well as a porch swing on the front patio to enjoy the island breeze.

Literally steps away from the grocery store, bakery and deli, nothing is out of reach. The pink sand beach is a short walk away and golf carts are available for hire for exploring the island. Bone fishing, deep sea fishing, SCUBA diving and snorkeling are all easily accessible services!

Guests can enjoy the home’s many amenities including luxury bedding and linens, Wi-fi, cable tv, and safe. The home is equipped with a generator. There is a state of the art home theater system with professional sound bar. There is also a home office space that features multifunctional wireless printer, scanner and copier and all essential office supplies.

Daily light housekeeping is provided upon request except on Sundays and holidays. For the convenience of guests, golf cart parking is located securely on property.

日付を指定して料金を検索

類似した宿泊施設

ハウスルール

チェックイン : 15:00 以降
代表者の最低年齢 : 21 歳
チェックアウト : 11:00 より前
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お子様

子供の利用可 : 0 ~ 17 歳
No cribs or pack and plays; can be rented locally
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イベント

イベント不可
Contact host, private events appointment/approval
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ペット

ペットとの宿泊不可
Contact host, small dogs maybe allowed w/approval
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喫煙

喫煙不可

チェックアウト方法

ホストからの要望として、宿泊者はチェックアウトの前に以下を完了する必要があります :
消灯する、鍵を返却する
これらを完了しない場合、オーナーから否定的な評価を受ける可能性があります。

重要事項

ご宿泊に際して

施設番号 : 2362474vb
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
オーナーからの注記事項 : Contact host, private events appointment/approval
施設における一酸化炭素検知器の有無について、オーナーから情報提供はありません。ポータブル検知器の持ち込みをご検討ください
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器、セキュリティシステム、救急セットが備わっています

周辺地域について

ダンモア タウン

このバケーションホームは、ダンモア タウンのウォーターフロントにあり、市内中心部に位置しています。アクティビティを楽しみたいなら、フィッシャーマンズ ドックやガバメント ドックへ行きましょう。地域の自然に心癒されるなら、ピンク サンド ビーチやローン ツリーがおすすめです。スキューバダイビング、シュノーケリングといったウォーターアクティビティのほか、サイクリング、エコツアーなどのアウトドアを楽しむことができます。
地図
Dunmore Town, Harbour Island

交通案内

  • ノース エレウーセラ国際空港 (ELH) から車で 20 分

レストラン

  • ‪The Rooster Tail Bar - ‬徒歩 7 分
  • ‪aqua pazza - ‬徒歩 7 分
  • ‪The Landing Hotel & Restaurant - ‬徒歩 4 分
  • ‪Queen Conch - ‬徒歩 3 分
  • ‪Coral Sands Beach Bar and Restaurant - ‬徒歩 9 分

よくあるご質問

Chatterbox. An Island Home in the Heart of Harbour Island.はペットと宿泊できますか ?

いいえ、ペットは同伴できません。

Chatterbox. An Island Home in the Heart of Harbour Island.の駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

Chatterbox. An Island Home in the Heart of Harbour Island.のチェックインは何時ですか ?

チェックイン開始は 15:00 です。

Chatterbox. An Island Home in the Heart of Harbour Island.のチェックアウトは何時ですか ?

チェックアウトは 11:00 です。

Chatterbox. An Island Home in the Heart of Harbour Island.はどこにありますか ?

ダンモア タウン中心部に位置するこのバケーションホームは、ドクター アルバート ジョンソン メモリアルおよびピンク サンド ビーチから徒歩 10 分圏内です。フィッシャーマンズ ドックおよびガバメント ドックは歩いてすぐです。

口コミ

8.6

非常に良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 35 件の口コミ中 25 件が非常に良い
評価 8 - 35 件の口コミ中 4 件が良い
評価 6 - 35 件の口コミ中 1 件が普通
評価 4 - 35 件の口コミ中 1 件が不満
評価 2 - 35 件の口コミ中 4 件が非常に不満

8.4/10

清潔度

2.0/10

設備とサービス

2.0/10

施設のコンディションと設備

9.4/10

チェックイン

9.2/10

コミュニケーション

9.6/10

ロケーション

9.0/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Somers L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
We had such a wonderful stay. It is centrally located, clean and bright. It is a quintessential Harbour Island cottage, which comes with some quirky elements which is why we love the island!
2026 年 3 月に 4 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Jamie D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great stay at Chatterbox! House was clean and located in a perfect location for our family. Highly suggest!
2026 年 2 月に 5 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Julia C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Just spent an amazing week at Chatterbox with our family of four. The house is darling and was the perfect size for us. We loved to watch to comings and goings of Pigly Wigly from the front porch and the walkability to the bay. The house is situated in the heart of everything. The trip to the beach is walkable but quick in a golf cart. Two days were very windy at the beach so we grabbed some sandwiches from across the street at Dunmore Deli and hung out on the balcony and widow’s walk. Great view from up there! Thank you to our hosts Nalini and Kim!
2025 年 12 月に 7 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Lisa L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Center of it all

Great location and wonderful house full of charm and character.
2023 年 2 月に 4 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Susan D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

DiCesare

We had a wonderful stay
2023 年 1 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 2 月 8 日)
We are so glad to hear it Susan. It was a such a pleasure to host three generations of your family!
宿泊者限定の口コミ

10/10 (非常に良い)

Callie G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Cutest house in town!

Loved our stay at chatterbox! Great location, walking distance to the bay side restaurants & shops. Short golf cart ride to beach. Juanita was very helpful, how wonderful coming home to a clean house every day! Will definitely be back
2023 年 2 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 4 月 20 日)
Hello Callie. Thank you for your review. We loved having you at Chatterbox!
宿泊者限定の口コミ

8/10 (良い)

Gail C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Convenient Chatterbox

Excellent communication. Great value for this comfortable 3bedroom property. Conveniently located to grocery, restaurants , liquor store and eateries. Lovely house manager, Juanita.
2025 年 1 月に 4 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Makenzie C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

First visit to Harbour Island

The ultimate beach house! Beautifully decorated, yet comfortable (think sandy feet). Plenty of space for 4 adults and 2 children, and conveniently located right next to the grocery store, liquor store, a restaurant, and golf cart rentals. Our family fell in love with the island on this trip and cannot wait to visit again! Thank you for such an amazing stay!
2022 年 3 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 5 月 18 日)
You are so welcome, MacKenzie. We are thrilled you enjoyed your stay and that you've fallen in love with Harbour Island like many of us. We hope that you consider our home again for your future travels to the island.
宿泊者限定の口コミ

10/10 (非常に良い)

Sherry S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Family Time

Chatterbox is charming and beautifully decorated with all the amenities needed for a family vacation. Lovely outdoor spaces and a fully equipped kitchen. Great outdoor shower. Appreciated the Matouk linens. And a location convenient to everything. Would definitely stay here again!
2022 年 4 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 5 月 27 日)
We are so happy to hear that you and your family were able to enjoy your stay with us! Thank you for your lovely review and your graciousness. It was a pleasure to host you and we hope to welcome you back.
宿泊者限定の口コミ

10/10 (非常に良い)

Emily F.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great Location

For those looking to be just steps from stores and a short walk to the best bar and restaurant on the island, this house is a great choice! We particularly enjoyed hanging out on the upper deck - and there was enough room for us all to spread out. Pink Sands is a very short ride away. The property manager was very helpful and responsive and we really appreciated her!
2023 年 2 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 4 月 20 日)
Thank you for your wonderful review Emily. We appreciate your staying with us again!
宿泊者限定の口コミ

10/10 (非常に良い)

Anne T.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Chatterbox is darling!

My family absolutely loved our week stay in Chatterbox. The house is so cool - old, full of charm, and lovely decor. Plenty of space for my family of 5. My 3 girls loved their upstairs bedrooms. We loved the location - directly across the street from the grocery store, an easy golf cart ride to the beach, and a block away from Daddy D's :)
2023 年 7 月に 7 泊滞在
宿泊者限定の口コミ

8/10 (良い)

ANN D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Mom

Nice community. Nice housekeeper. Juanity checked on us everyday and was very helpful.
2023 年 1 月に 5 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Gamble O.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Such a cute house!

My family and I absolutely loved this property! The house is clean and well-kept, and the property owners and property managers have thought of everything. The house included everything we needed for the beach (e.g., beach towels, beach chairs, cooler, sunscreen, beach bags, beach hats). It also has surround sound (even in the outdoor areas). Daily housekeeping and super accessible property managers made this the perfect stay.
2021 年 7 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 7 月 15 日)
Gamble, we can't thank you enough for the glowing review and really appreciate your thoughtfulness in taking the time to write one. What really makes us happy is to hear that you and your family enjoyed your time at Chatterbox. That is our goal. Oh, and super thrilled that the surround sound added to that experience. Thank you. Nalini and Kim
宿泊者限定の口コミ

10/10 (非常に良い)

kerry c.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Chatterbox fans

Everything went perfect. The house is a beautiful and extremely well laid out cottage with a very cheerful vibe. It is pretty convenient to be right next to the grocery too. The caretakers are wonderful and having access to a washer and dryer really makes things handy. Highly recommended.
2021 年 7 月に 9 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 8 月 22 日)
Hey Chatterbox fans! Thank you for your wonderful review. We are so glad that you enjoy the house amenities. I always like to have a washer and dryer myself while on vacation. You were perfect guests and we'd be thrilled to host you again.
宿泊者限定の口コミ

10/10 (非常に良い)

Rishi R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Exceptionally charming and elegant home

It was a pleasure to stay in this exceptionally charming and elegant home to celebrate and create special memories. We loved having drinks and snacks on the stunning balconies and large widow’s walk with spectacular views. The kitchen is fully equipped with modern and professional appliances. Extremely friendly daily room service and the on call local staff does all laundry, shopping and anything we needed nearly instantly. Steps away from shopping, cafés and restaurants. We had an absolutely fantastic time and are definitely coming back.
2023 年 11 月に 2 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Jeri S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Loved it!

Chatterbox is charming! The beds were comfortable with luxury linens. The kitchen was well-equipped with an espresso machine, blender, serving dishes, linens, to-go cups, anything you could want. We spent a lot of time in the outdoor spaces…coffee on the roof and cocktails on the side porch. The house is beautifully & thoughtfully decorated. The location was convenient to everything, especially The Pigly Wigly. We felt safe and would definitely rent again and recommend to friends!
2022 年 2 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 2 月 27 日)
Jeri, thank you for taking the time to write such a wonderful review. It was a pleasure to host you and your guests. As repeat visitors to Harbour Island, it is especially gratifying to hear that you enjoyed the home’s convenient location and amenities. We look forward to hosting you again during your future travels to the island!
宿泊者限定の口コミ

10/10 (非常に良い)

Sukhbassie J.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful villa

Chatterbox is a beautiful well kept house. It's ideally and centrally located; everything is within walking distance. It's close to the beach, supermarket, wine and liquor stores, top restaurants, bakeries and local conch and fish shacks. Service was super and communication channels with the host was excellent. No question was too insignificant to answer. The house was clean and fully furnished with top of the line appliances and amenities. We will definitely be back!
2024 年 5 月に 2 泊滞在
宿泊者限定の口コミ

2/10 (非常に不満)

Marie-Pier T.

良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション
We arrived at the property and at first everything seemed fine. Unfortunately, we quickly noticed several important issues.First, the cleanliness was not acceptable. There were insects in the drawers when we opened them and also insects in the sink. The drawers were completely messy and disorganized. The oven was extremely dirty, with fries and leftover food from previous guests still inside. The refrigerator was also dirty.There was also rust on the shower poles. We have stayed in many rent villa over the years, but this was by far the dirtiest and most disorganized one we have experienced.In addition, when we arrived the water was barely working. I asked the person in charge about it and was told that it was normal. About 15 minutes later, there was no water at all. This situation lasted for more than 24 hours.We had no access to water for the toilets, showers, or even to wash our hands. Under these conditions it was impossible for us to stay, and we had to move out.
2026 年 3 月に 6 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Kate B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Heaven on Briland

We just returned from our week on Harbour Island and Chatterbox was the perfect place for our family vacation! The decor is perfect and the location was ideal for our family - in the center of everything, yet a 5 minute golf cart ride to the beach. We have three young children and the ability to walk across the street to the Pigly Wigly to pick up whatever we needed or down the street for a bottle of wine was wonderful. This is definitely a destination for people who like to be "in the mix," not secluded (always our preference when we stay anywhere). We are already planning our next trip. Thank you for having us!
2022 年 3 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 5 月 19 日)
Kate we could not be more thrilled that you and your family enjoyed the charm and convenience of our home. We hope that you and your family consider us again for future travels. Thank you!
宿泊者限定の口コミ

10/10 (非常に良い)

Jennifer P.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Chatterbox

Hi Nailini, I meant to email you last week just to let you know we had a wonderful time on Harbour Island and just loved your home! It worked out so well for our family - we loved it! We loved the location and being able to walk to town and to the beach and it was so convenient being right across from the Pigly Wigly! Thank you for having beach chairs! You were always so responsive and helpful and everything you recommended for our trip was great. Hope we can go back again someday! Thank you, Jennifer"
2022 年 8 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 8 月 22 日)
Thank you, Jennifer. We really appreciate you taking the time to review your stay with us. It makes us so happy to hear you enjoyed your time and your exploration of the island. We hope to welcome you back one day!
宿泊者限定の口コミ

6/10 (普通)

宿泊されたお客様

良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度

Could use a good cleaning

I rented Chatterbox because of the on line photos. While Trish Becker did a wonderful job with remodel and decor, the property is in need of TLC both inside and out. This property is under new ownership and could possibly have something to do with up keep. Daily house keeping is included and only came one time the entire week. If I return to Harbour Island there are other properties I would consider.
2022 年 5 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 6 月 10 日)
Hi Shannon, We are sorry to hear that you feel this way. I've confirmed with the staff that they cleaned every day that was not a holiday or Sunday. As noted in the property information on VRBO and in the pre-arrival message, housekeeping is provided everyday except for Sundays and holidays. Friday 3rd June and Monday 6th June were Bahamian national holidays, this is why they did not come on these days. The information about holidays is shared both in the property description as well as the information provided for guests prior to arrival. We are also sorry that it was raining for much of your trip, though of course, the weather is out of our control. As you would know, there were some storms in the area - the reminants of Tropical Cyclone Agatha which then became Alex and although we weren't directly impacted, it did cause some weather disburstances in the area. The home has been under new management for over a year and all of the 5 stars reviews we've had prior to yours was under this current managerment. We hope that you were able to enjoy some of your time on Harbour Island despite this. Thank you.
宿泊者限定の口コミ

2/10 (非常に不満)

david

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property was dirty . The air condition did not work properly . The tub did not drain . There was termites in the unit . There is mold in the upstairs room . A snail crawled on my arm in the middle of the night . The power went out and the generators did not kick on
2025 年 5 月に 4 泊滞在
宿泊者限定の口コミ

4/10 (不満)

宿泊されたお客様

良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ

Disappointment is an understatement!

Everything from deferred maintenance (too much to mention) to dirty areas (front patio, floor & floor coverings, upholstery, linens, etc) and devoid of basic necessities (flashlights, candles, dinner knives, napkins, proper cooking utensils, full sets of pots & pans, etc.) this property needs serious improvement! While the property has old world cottage charm, this feature alone does not make up for the overall deficiencies and lack of owner accountability. Chattterbox was a huge disappointment to say the least!
2023 年 4 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 4 月 20 日)
Hello Melinda, We hope you are well. We are disappointed that you did not share your concerns with us during your stay so that we could have addressed any concerns you had. The last message that we received from you was that everything was lovely. We've just done a review of the inventory amenities in the kitchen which include cutlery (large and small spoons, knives, forks, block set of cutting knives and steak knives), cooking utensils (i.e. spatulas, serving spoons, soup serving spoon, potato masher, can opener, serving forks, grater, fork tongs etc.), several cutting boards, baking dishes, colanders, several pots and pans of varying sizes, muffin/cupcake tins, cookie sheet, dinner plates and salad plates, saucers, bowls, mugs, as well as small appliances including but not limited to multiple coffee makers (breville and nespresso), toaster, kettle, toaster oven, and blender. We had also sent you photographs of all these items listed above asking you to confirm that they were indeed in the home at the time of your stay but have not received a response. Candles are not kept in the home due to fire hazard but there should have been flashlights and we have since purchased back up flashlights. We also recently purchased new linens and bedding for the home (which we do periodically to account for damage and loss). We have asked that you provide further details on what items were not to your standards but have not yet received a response. The outdoor areas are cleaned periodically. We understand that it did rain a few times during your 3 day stay and apologise if the outside did not stay clean enough during these periods of rain when the water would have stirred up some dirt and mud. Thank you for staying with us.
宿泊者限定の口コミ

2/10 (非常に不満)

jennifer d.

良かった点 : チェックイン、コミュニケーション
気になった点 : 清潔度、掲載情報の正確さ

probably very cute once

We rented this vintage cottage going by the photos, description and previous reviews. I'm sure the cottage was really cute when it was first renovated but it needs a LOT of TLC. Linens were dingy upholstery was stained and there was an overall grime and smell to the place. We had a tremendous roof and window leak during one of the rain showers. We checked out a day early and contacted the house manager and owner who assured me they would remedy the situation immediately and I trust they have. I would get assurance that these things have been taken care of before renting this house. The location is directly in front of the Pigly Wiggly which can be busy during the day so if you are looking for a quiet location this is not the spot.
2022 年 12 月に 6 泊滞在
宿泊者限定の口コミ

2/10 (非常に不満)

Gamble O.

良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ

House in Disrepair - Worn and Dirty

In 2021, my family had an incredible stay at this property. The house was incredibly well kept. When we returned in June 2023, we were disappointed to find that the house was under new ownership and had not been maintained. The house was covered in mildew, and all of the furniture was stained (even the bedding). There was a crib and trash from the previous renters on the front porch, not to mention a broken fridge in the backyard. We were told the upstairs porch could not be used due to ants. The wifi nor music system was working. There were no complete sets of drinkware (e.g., coffee mugs, wine glasses). Some of the outside furniture was broken. Our visit came to an end after just 24 hours. During our first night in the house, there was a storm. There were leaks everywhere - both bedrooms upstairs, the hallway upstairs, and the living room downstairs. And there was mold / mildew and separating wood that suggested these were not new leaks. We used nearly every clean towel and beach towel in the house to mop up water. The worst was the upstairs bedroom with double beds. The water was rushing through the windows displaying two of our family that night. We reported this incident and checked out the next day. Lastly, the host was totally unresponsive. I initiated contact the day prior to our check-in. The day of our check-in, I messaged her two or three times and did not get a response. During the storm, I called and messaged - no answer. Even VRBO could not get in contact.
2023 年 6 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 18 日)
Hello Gamble, we hope you are well. To briefly address your review in an objective manner: 1) We are the same managers and owners as in 2021. I remember your stay with us and how much you enjoyed the surround sound system. 2) As noted, there was a severe storm that night. The storm warning was issued at 7:15 p.m. , a few hours after your check in. The high winds and rain, we disovered the next morning, damaged a few shingles. They were repaired that same day, however you'd already left that morning. 3) The had been severe rains the day leading up to your stay, as the home is predominantly wooden on the patio, midlew builds up quickly in about 24 hours. We have it cleaned weekly - by the next day, it was cleaned. 3) The storm had everyone bogged down, no one could leave their homes and the housekeeper damaged her hand. Cell phone reception was patchy. Your message regarding the leak was sent at 8:40 p.m. in the midst of the storm, no one could physically get to the home and no workers could be reach. Only one room was affected, the other two bedrooms were fine. By 10 am the next morning, repairs were underway. Two seperate guests have stayed since without issue. 4) The housekeeprs comments about the ants was only out of care. She's a grandmother and only wanted to help. She was merely suggesting that you be careful, rather then telling you not to go on the baclony. Guests are welcome to use all of the outdoor spaces as they wish. 5) We offered our other home, Jewelbox, which was available as an alternative but you did not respond. We are very sorry this force majeure event impacted your stay and given the circumstances, we made repairs in less then 24 hours as well as offering you an equivalent home next door. Thank you.

オーナーについて

オーナー : Nalini Mohan

オーナーのプロフィール画像
I am a lawyer who has lived in The Bahamas for over twenty years.

言語 :

英語
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