The point of our trip was to disconnect and relax. I was so pleased to be able to do just that. Being our first time at Snowshoe, it was great to be able to access all the amenities (we used split rock pool, the ski lift, mountain biking trails, the playground and several restaurants and shops) but to also be able to leave the crowds and return to Silver Creek where it was pretty quiet. We found Sarah to be easy to reach and work with and the staff at Silver Creek to be very accommodating. And I want to say something about this in case anyone is concerned….several yelp reviews (of the resort generally) speak to the building being smoky. One, smoking is not allowed in the building anywhere and two, this condo is located on the inside wing so if someone is smoking outside (down the hill in the designated spot), you will not be able to detect it in this condo. We had the windows opened 90% of the time to enjoy the fresh mountain air and will absolutely go back and use the condo again. Very pleased with our stay!