4/10 (不満)
Brian D.
2022 年 12 月 17 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Good potential, False advertising.
Pros:
Walking distance to the square
Nice variety of snacks and complementary coffee
Cons:
No King Bed when website states there is one in bedroom #1
Awful smell when we arrived
The entryway mat had a big stain on it.
Most of the windows were left open while it was 50 degrees out
Hair and stains on the wall
Water running in the master tub
TV turned on to static, no instructions how to work the streaming service/remote.
The property manager was responsive to the issues but came over at 9pm very irritated and dismissive. Her husband immediately removed the stained mat and never replaced it, he also acknowledged the smell. At one point she said we should just leave. Is that how you treat someone who has paid for this rental property? She had the maids meet her there to see the stains and then even called a former resident of the unit to come over to help with the TV/remote. The interaction was extremely awkward and uncomfortable, having 5 people come over at 9pm when we just wanted to go to bed. She told us she was not aware there was no King bed and offered to bring in a King bed and remove the queen. Nice offer, but not very practical at that time of night.
Brian D.
2022 年 12 月に 2 泊滞在
