6/10 (普通)
Jennifer D.
2025 年 3 月 30 日
気になった点 : チェックイン、掲載情報の正確さ
Fit our needs but disappointed
Check in was difficult. Time to check in was 4. I was told we couldn’t get a code to get in until 3pm. Only 1 hour before. I had to still call to get the code at 3:18. The garage bedroom was a little misleading. It is a garage. No flooring or anything. The foosball table was missing a foosball. Each video game had broken parts so the kids were disappointed and it’s not like they could play a board game on the floor because of the concrete flooring. The TVs were Roku. We wanted to add YouTube tv to the apps offered because that’s what our account was with and we were trying to access a basketball game. The tv wouldn’t allow us to add apps without a pin and the host didn’t know what it was so we couldn’t watch. The thermostat was set at 72 and we couldn’t make it cooler at night for bedtime. It got warm. When I asked if we could change it, I was told they would as it was a nest thermostat but it never got cooler. Also on arrival the smoke detectors were beeping. I was told to just remove the batteries which did stop the beeping but I didn’t like the this was the resolution because it seems unsafe and maybe even illegal to have a property without smoke detectors. The fridge was very dirty. When you opened the pantry it wreaked of wine like someone spilled something in there. While the property takes a good picture the glass wear and utensils etc were not a good quality and a little dirty. One thing I liked was there was plenty of coffee, paper towels etc in the unit
Jennifer D.
2025 年 3 月に 4 泊滞在
