4/10 (不満)
Jeanie S.
2024年5月16日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Do not stay here!
The room was ocean view as expected. However it was completely dated, not even a chair. I understand that it is an expensive area to stay in, but for 500.00 dollars per night you would expect to be able to take s shower without a strong sulfur smell and dirty sheets upon arriving. I called multiple times and the maintenance man who spoke very little English made a face after he put the shower on. He came back to change the shower head. That didn’t fix it. I called again they said they would bring some bleach to run down the drain to temporarily try to fix it. Despite calling the front desk they never came to do that. They said I wasn’t in the room. There was no message left. We were celebrating our 21st and I wasn’t about to stay and wait all night. I asked for some type of refund and was rudely told no because I booked through VRBO. The manager even told me to never come back again. Btw this is the first post I have ever done a bad review!
Jeanie S.
2024 年 5 月に 3 泊滞在
