ベタニヤビーチの近くにあるボートスリップ付きのベイウォーターフロントタウンハウス

I’m glad you had a great stay and nice things to say about the house. I’ll be sure to get new pots and pans so we can get five stars in the future:)

Thanks for the feedback. The 1st floor bedroom is a much better fit for kids or a single individual. Renting a house and having a couple stay a bunk bed is not ideal or recommended. Regarding the kitchen utensils, you should have told me and I could have arranged to supplement what was there. We have DISH TV at the house with more than 250+ channels. Anyway, thanks for the review.

Interesting comments... We always get one renter a year who is nuts and thinks they rented a place at the Four Seasons. BINGO! You are that person and win the prize for 2024! While we do have a new cleaning person this year, this is the first complaint we have received for the three townhouse she is servicing for us. I'm glad to know we need new pots/pans and will take care of ordering new ones right away. Regarding the TV, I'm not sure what instructions I could give you other than turn it on, change the channels and volume as needed, it's not complex or different from any other TV. Pool was supposed to be available- No, pool closes Labor Day weekend, nowhere did it state it would be open. Bunk bed on first floor was unusable: It works fine, and has never received a complaint before. You're NUTS! First floor bathroom was not suitable in size for anyone to use it: It's an average size bathroom with a shower. If you weigh 500lbs it might be tight. The front door was made entirely of glass making anyone coming from the bathroom exposed: You're just crazy... I would not rent this place again: No problem, you are not welcome to ever come back.

As with everything in life, there are two sides to every story. As you can see from the 81 property reviews, I always take care of my renters and do everything possible to resolve issues. Evidently, this person wanted to complain and felt the need to vent about a situation that I resolved within hours. The bottom line is our normally very reliable cleaner forgot that there was an off-season booking. As soon as I was contacted by the renter regarding the issue, I reached out to Odi (cleaner) and let her know there was a problem and I needed her to get out to the house ASAP. She was there in a couple of hours and per the renter, did a good job. A check has been sent to the renters to cover the cleaning fee. New pots and pans are purchased every two years, and according to my neighbor who I asked to check on their condition, said they were fine. In any case, I'll make sure they are replaced this off-season. We always have one renter a year who thinks they are staying at the Four Seasons and expects instantaneous service. This renter was it for 2024:)