オーシャンフロントヘイブン：1BR、プライベートバルコニー付き直海岸 @ ウィンダムオーシャンウォーク

Thank you for your review Steven! We are glad that you enjoyed your stay and we hope that you stay with us again soon!

Thank you so much for your review! We are so glad that you enjoyed your stay and would love to have you again! Reach out to us for another 5-star stay if you ever come back to Daytona Beach! Thanks, Joe and Mandy- Ocean Walk 360

Thank you for your review Gary. I'm glad you enjoyed your stay. I'm sorry again about the water temperature. Like I said on the phone with you, they were having boiler problems that day you contacted me. I'm glad that it was fixed for the remaining of you stay. Can't wait to have you stay with us again! Joe and Mandy

Thank you for your 5-star review! Glad you enjoyed your stay and can't wait to have you stay with us again! Joe and Mandy

Thank you so much for your review Mari! We are glad you enjoyed your stay and can't wait to have you stay with us again! Joe and Mandy

Thank you for the review Kiara. We have a great cleaning crew but unfortunately they miss things sometimes. I wish you would have let me known during your stay and we would have sent them up right away to clean it again to you satisfaction. Glad you enjoyed your stay! Joe and Mandy

Thank you for your review and looking forward to having you stay with us again! Joe and Mandy

Thank you for your review Amber. I'm sorry that we could not get the washer fixed until after you left. Can't wait to have you stay with us again soon! Joe and Mandy

I'm sorry about the pest problem John. I wish you would have told me during your stay when you found them. It is rare they show up, but it does happen from time to time. I have a pest control guy on call that handles any issues from pest right away for my guests. The main pool was closed for a day because of a break down in the pumps, but it was fixed in 24 hours. Thank you for your stay and hope to have you stay with us again. Joe and Mandy

e sincerely apologize for the condition of the condo and the disappointment this caused your family. We’re especially sorry the shower curtain fell on your daughter, and we’re relieved she wasn’t hurt. The cleanliness and maintenance issues you described are unacceptable. For future guests reading this, the issues raised in this review have since been addressed. We have also reviewed these concerns with our cleaning and maintenance teams to help prevent a repeat. We regret that we fell short of providing the clean, comfortable stay your family deserved.W

Thank you very much for your great review! We are glad you loved your stay and hope you can come back again!

Thank you for your review Jennifer and I'm glad you enjoyed your stay. I'm sorry that the cleanliness of you condo was not up to standard. We make a clean condo our highest priority. We have a great cleaning crew, but even they have an off day from time to time. I wish you would have let me know when you were staying there that the cleanliness was not good enough. I would have sent them up right away to clean whatever needed it. I always send cleaning crews up right away if guests are unhappy with the cleaning. Like I said before, clean condos is of the upmost importance. Thank you for your stay and hope to have you stay with us again soon! Joe and Mandy

Hi Diane, I'm sorry that you did not think that the condo was luxurious. What holes in the wall are you referring to? After I read this, I had my maintenance man go through the condo to see what you were referring to, but he could not find any. I went thought the condo as well to check and could not find any either. In the utility closest there is a valve in the wall that has dry wall cut out to access, but I would hope that that hole in the wall behind the A.C. in a closed-door closet didn't ruin your trip. We have many guests that have been in this exact condo and have also left great reviews saying how nice this condo is. I'm sorry that you guys did not feel the same. Thank you for your stay and hope you had safe travels home! Joe and Mandy

Thank you for your review Lori. I'm sorry about the washing machine being broken and thank you for understanding. The part needed to fix took a week to get in and wasn't fixed until after your stay. I didn't know about the pull out mattress being in that condition. I will get it replaced right away. Thank you for your stay and hope to have you stay with us soon! Joe and Mandy

Thank you for your review April. I'm sorry that the cleaning was not up to par for our condos. We usally have a pretty good cleaning crew but apperently some items were obviously missed. I have addressed this with my cleaning manager. Thank you again for your stay and we look forward to hosting you again! Joe

Thank you very much for your review Bernhard. We are so glad that you enjoyed your stay and can't wait to have you stay with us again! Hope you had safe travels home. Joe and Mandy OceanWalk 360

Thank you so much for leaving a review and providing feedback. I am so sorry you had issues with the check-in/check-out procedures. The resort has had high occupancy lately and unfortunately, it can cause line backups. So sorry that was such an inconvenience for you. But I appreciate the honest feedback. Please reach out to us for your next Daytona Beach trip. We would love to host you again! Thanks, Mandy & Joe- Ocean Walk 360

I'm sorry we were not able to give you a 5 star experience that we always strive for. We do have a great cleaning crew that normally does an amazing job, but apperently fell short for your stay. I wish you would have contacted us about the cleaning. We would have sent the cleaning crew right up to your room to address any missed items as having a clean place is of most importance to us. With reguard to hot water, there was an issue with the boiler room generating hot water which thankfully has been fixed. I'm sorry it had to happen during your stay. Thank you again for your stay and we hope that you had safe travels home!