4/10 (不満)
John R.
2025 年 11 月 12 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : 清潔度、コミュニケーション
The property looked exactly as shown in the photos—very cute and cozy, with beautiful views from its hilltop location. It is remote and quiet, which was peaceful, though isolated, 3K up a narrow gravel road. We appreciated the welcome bottle of wine, and the wine tasting with neighbor Raffaella was a highlight of our stay.Unfortunately, several aspects detracted from our experience. The kitchen cookware was in poor condition—pans were greasy and not properly cleaned, making us wonder about thoroughness. Noise was also an issue; we could hear sounds from the upstairs unit, including flushing toilets, voices, and a young child rolling something around the floor every morning. There was ongoing construction in the parking area that made parking difficult and created significant noise, including jackhammering right outside the bathroom.Wi-Fi was unreliable, with multiple unresolved connection issues. Communication with the host was unpleasant; we received reminders twice to turn off the terrace light, which felt intrusive. On checkout morning, host was waiting outside our door at 9:15, making us uncomfortable and rushed.Adding to our disappointment was an unexpected 65 charge for heating that was NOT in the listing. After discussing it, the host agreed to 50, but this should have been disclosed beforehand.While the location and wine tasting were wonderful, the combination of cleanliness issues, unexpected fees, and intrusive communication made our stay far less enjoyable.
John R.
2025 年 11 月に 7 泊滞在
