4/10 (不満)
katherine h.
2024 年 8 月 21 日
良かった点 : 清潔度、チェックイン
気になった点 : コミュニケーション、ロケーション、掲載情報の正確さ
strange experience
The description is not accurate in saying "panoramic ocean view". You can see a small bit of ocean from the front porch but really you are looking at the houses across the street and in the neighborhood. There is no air conditioning other than a window unit in the master bedroom and in the basement area, so if it is hot outside, the living space and the 3 other bedrooms are beastly. The fans provided were terrible. The shower leaked and a lot of water dripped onto basement ceiling at one point. Things like this happen in a house- it was just bad luck and if it had been handled properly I would not have even written about it in the review. But the conversation with the owners felt accusatory (like we had done something to cause it like hanging something very heavy on the shower head) and antagonistic. A week after we checked out she texted that we were still signed in to their TV and that they were locked of it. We had signed out from that TV upon being finished with it (as instructed) and at the host's request checked again and again that we were signed out. The whole back-and-forth felt confrontational and confusing, because on our end, everything was logged out, and there was no more I could do.Iwas also chastised for bleached-out spots on two of the towels, which I do believe was caused by acne cream, which was our fault, and I offered to pay for the replacement towels. It was just the first time with VRBO that the trip ended with a negative and strange vibe.
katherine h.
2024 年 8 月に 4 泊滞在
