2/10 (非常に不満)
Jordan B.
2025 年 11 月 4 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Where do I start!I made my reservation a month in advance and never received any arrival information—no check-in details, no address confirmation, nothing. I called, texted, and messaged the property multiple times and never got a single response.When I finally arrived (after paying for transportation), the location was completely closed. Even Vrbo agents couldn’t reach the host. I was left standing outside for 30 minutes in 45 weather trying to figure out what to do next. Because of this disaster, I missed a wedding rehearsal dinner and had no place to stay for hours.Vrbo’s only “solution” was to offer a voucher—but only if my next booking cost more than what I’d already paid. I had to book my own new place last minute and spend more money on transportation again.This experience was not just inconvenient—it was unacceptable. This property is irresponsible, unresponsive, and should be temporarily banned or suspended so other travelers don’t go through the same ordeal.
Jordan B.
2025 年 10 月に 6 泊滞在
