2/10 (非常に不満)
Lisa D.
2025 年 5 月 15 日
Safety/Communication Issues/Left Early--Only talk to host via Vrbo App
Took my 77y/o Mom here for Mother's Day. Left early after several issues.Rental not as advertised: fireplace didn't work, grill, bikes, and wagon were locked in the garage and host was reluctant to grant access (keys were hidden) because previous tenants "stole paper towels and TP from her." After a phone call, she followed up with a text asking us to avoid the garage as they had personal items stored there--we chose not to use grill, wagon, and bikes.The bathroom was not clean--lots of bottles and a dried up washcloth hanging in the shower, used towel on the rack, soap scum, hairs. Biggest issue--shower leaked from the top floor into the kitchen, onto/into the microwave. When reported, the host initially offered a refund for our last night, because she wanted to have it inspected immediately and we did not want to continue our stay during the inspection. We agreed, but after we checked out and the inspection happened, she rescinded the refund offer, saying it was not a plumbing issue and was therefore our fault; she got pretty rude about it. Following Vrbo policies and informing the host of a serious issue backfired on us.If you stay here, be careful about the electric appliances and shower. I recommend you ONLY COMMUNICATE WITH THE HOST THROUGH THE VRBO APP--she may not keep her word. Take photos/videos of everything, especially if you encounter any problems, as the host may be dishonest.Overall, not worth it. Many other rentals in the area to choose from.
Lisa D.
2025 年 5 月に 4 泊滞在