2/10 (非常に不満)
Hannah W.
2024 年 7 月 17 日
良かった点 : 清潔度、チェックイン
気になった点 : ロケーション、掲載情報の正確さ
Would not recommend!
My family and I have booked through VRBO multiple times in the past and we never had an issue with the rentals until we booked this place. These were the issues we experienced while staying at this property:
The owner of the house walked into the kitchen as we were unpacking leaving us to question if she comes in whenever she feels like it. (She lives on site in a studio attached to the house).
2) This house is not walking distance to Heavenly Village or the lake (unless you plan to walk a minimum of 20-30 minutes).
3) We booked this house during the VRBO outage meaning we possibly didn’t get charged taxes on the house. I contacted the host at least a month prior to our stay to verify and she said we paid in full. However, on our second night staying, the host messaged me as we were at the house that we owed another $191 and that it was VRBOs fault, even though I had verified with her that we were paid in full.
This along with the fact that she just walked in to the house while we were there, made us so uncomfortable that we left a day early from our trip. Thankfully, VRBO did not make us pay that since we had proof saying we were paid in full, but I would not recommend this place to anyone.
Hannah W.
2024 年 7 月に 3 泊滞在
