Lovely apartment on gorgeous grounds. We had a bit of a rough start, since we didn't receive any check-in instructions ahead of time. BUT I want other travelers to know- the owner Cristal will meet you at the property and let you in. Her family has owned this large property for years, and Cristal is very proud of her home and is also the property manager. We loved hearing about the history of the property and staying there was a treat. Castagnola is a quiet area, not a lot of restaurants close by, but there is a bus in walking distance and easy to navigate to downtown Lugano. If you are coming from the train station-- call a local taxi, NOT an uber like we did, which was a mistake. Uber didn't know the area and there is some local restriction for uber drivers. The local taxi will take you up the very steep driveway of this property & drop you at the front door. Unlike uber, which dropped us at the bottom of the driveway with all our luggage. The kitchen has a tiny refrig and washer, but we made it work. Don't forget grocery stores are closed on Sundays, as are many restaurants, so if arriving on Sunday, plan on arriving with some food! The walk to Gandria was lovely, and starts right outside the upper gate of the house. Great view, accommodating host; though not tech savvy :) would stay here again