2/10 (非常に不満)
Maria & Jeff K.
2024年5月30日
良かった点 : チェックイン
気になった点 : 清潔度、ロケーション、掲載情報の正確さ
Location and Amenities are horrible
Getting to the cabin is horrible, It is on a one lane road that has traffic going in both directions so it is very dangerous and then once you get there, the parking is very tight and we had to ask the people staying in the other cabin to move their cars just so we could come and go from the cabin. The driveway is very steep and narrow.
The advertisement we got for the cabin said it is TN law that there has to be an alarm on the pool so we felt it would we safe because we stayed at other places before with pool alarms. Once we got to the cabin we found out that not only did the alarm NOT work but the pool room door didn't even latch. We had young children with us so he could have easily walked into the pool room and drowned and we would not have known. When I called to report the issues the manager told me that she knew the alarm was broken and they sent their handy man out the next morning to fix it. Also the pool was filled with dead bugs. The hot tub was more like sitting in a warm bath. The jets are a joke and barely work. The water fall feature on the hot tub that overflowed in to the pool broke while we were there. There were no door or baby gate at the top of the basement steps. The bed was uncomfortable and so was the couch in the living room. Bedrooms should have had a chair or something to sit on. The bed was high so for short people like myself it was difficult to get in and out of. I would not recommend this place to anyone.
Maria & Jeff K.
2024 年 5 月に 4 泊滞在