海の景色、プール、Wi-Fiが備わるエアコン付きのアパートメントです。駐車場あり

Thank you so much for your feedback! We're delighted to hear that you enjoyed the amazing view and found the check-in instructions convenient. However, we sincerely apologize for the challenges you encountered, particularly with the sewage smell and the flooding shower. We completely understand how disruptive these issues can be, and we will work diligently to resolve them promptly.We also appreciate your comments about the musty smell and the mosquito situation. Rest assured, we will enhance our amenities for future guests, including better soap and effective pest control solutions.Your feedback is incredibly valuable to us, and we’re truly sorry we didn’t meet your expectations this time. We are committed to improving and ensuring a better experience for our future guests. Thank you once again for staying with us! Best regards, Your Holidu Team.

Dear Julia, thank you very much for taking the time to leave us a review. We are sorry to hear that the house did not meet your expectations. We regret that the house did not meet your standards for cleanliness, although it is worth noting that we have had no complaints from other guests in this regard and the house is thoroughly and professionally cleaned before and after each booking. We are happy you saw an improvement once it had been cleaned again for you. Unfortunately, mosquitoes can be a problem in hot countries and having the air conditioning on can help to keep them at bay. Beach towels and umbrellas are not advertised as being provided by this property. The beach chairs are from a neighbour, not the property, and there are no reports of broken tiles on the property, there is a maintenance man in charge of maintaining and repairing this type of damage, and this was not mentioned by him. We always appreciate feedback as it helps us improve our service and we hope to welcome you back to another Bookiply property in the future - sincerely yours, Your Bookiply Team!

Thank you for your thoughtful feedback! We're sorry to hear that your experience didn't meet your expectations, especially regarding the condition and amenities. We understand how frustrating it can be when appliances like the dishwasher and air conditioning aren't working properly, and we will address these issues immediately.We also apologize for the cleanliness concerns, particularly the marks on the walls. This is not the standard we strive for, and we are committed to improving in this area.Your comments about the photos and the view are valuable, and we will work on updating the listing to better reflect the current state of the property.Thanks again for staying with us! We appreciate your feedback and will use it to enhance the experience for future guests.Best regards, Your Holidu Team.

Vielen Dank für Ihr freundliches Feedback! Es freut uns sehr zu hören, dass Sie die schöne Aussicht auf den Hafen und das Meer sowie den Komfort der Klimaanlage genossen haben. Es ist wunderbar zu wissen, dass Ihnen die Wohnung und der Gemeinschaftspool gefallen haben. Ihre Zufriedenheit bedeutet uns viel, und wir freuen uns darauf, Sie bald wieder für einen weiteren fantastischen Aufenthalt willkommen zu heißen! Mit freundlichen Grüßen, Ihr Holidu-Team.

Hi Falko, thank you for taking the time to write us a review. We are sorry that your experience at the property was not as expected. We would appreciate it if you could have let us know in detail which specific points did not meet your expectations so that we can look over them and take them into account for future improvements. We look forward to welcoming you back to one of our properties in the future and wish you all the best. The Holidu Team