2/10 (非常に不満)
Jae R.
2025 年 5 月 18 日
良かった点 : 清潔度
気になった点 : チェックイン、コミュニケーション
Oh my goodness
I don't even know where to start. I will preface this review by saying the owner refunded our money for our hassle but I do feel the need to report things to future renters. Our group consisted of 1 coach, 1 parent and 5 high school athletes, travelling for the High School State Meet. We arrived at the house around 9:45pm. We were not able to check in due to a lock malfunction. After 45 minutes of unanswered calls, texts and emails to the owner, we started looking around the property. Thankfully, there was an open door in the backyard. That is how we were eventually able to get into the house. The owner did not reply to anything until 5:30am the following day. About the house... Property was very obviously a former residential elder care facility. Commercial signage is still posted throughout the house. The kitchen was very large but missing supplies for a large group. Snacks? Um, if a can of coffee and can of white hominy are your jam, then yes. The house, overall, was very clean but then we opened a drawer to find what looked like rat droppings. Cleaning supplies for guests were non-existent and requests to the owner to provide some went unanswered. Owner did come to the house to repair the lock, thankfully. He needs to have an emergency plan available if he isn't able to respond to renters. This could have been a complete nightmare situation if that door wasn't open. Leaving children with nowhere to stay is dangerous. Hotels were completely full.
Jae R.
2025 年 5 月に 2 泊滞在
