ブラフハウス - 街から少し離れた素晴らしいオーシャンフロントの家。

Hi Stacey, We apologize that there was anything under the bed in the cottage. While we hold our housekeepers to a very high standard, we understand sometimes things get looked over and we remind them. We are so glad that you enjoyed the home otherwise! We hope you had a wonderful vacation and hope you will return to stay with us again! Thank you. Mendocino Preferred Vacation Rentals

Thank you for the review of The Bluff House. It is important to us that our properties are well maintained. Since your stay the owners have purchased a new dishwasher and blinds for the home. It is a truly amazing location! We appreciate your review Thank you, the Mendocino Preferred Team.

Thank you for the review! We're so glad you enjoyed the Bluff House. We just wanted to let you know that we brought up the sheets pilling with our housekeeping staff and will make sure you have nothing but the best bedding we have to offer in the future. We look forward to your staying with us again. Thank you again for the review and for being a valued guest.

Hi Karla, We apologize that there was not enough dinnerware at the Bluff House during your stay. We have added more since your stay. It is not always brought to our attention when things break or disappear, so thank you for letting us know! We are glad that you enjoyed the property and we hope to have you back in the future! Thank you Mendocino Preferred Vacation Rentals

Thank you for the review Maria, we appreciate your feedback as well as your patience in dealing with the internet problems. We do usually have the floors professionally cleaned at least a couple times a year, however there are times when it needs a little extra care so we appreciate it being brought to our attention. We have provided a fan for the upstairs and taken care of the sink as well and will be finding a better permanent solution for the wifi. Thanks again!

Hi Mary Thank you for bringing these issues to our attention. We always appreciate feedback so we can correct things that we are unaware of. We are glad you enjoyed the location and the cottage! Thank you Mendocino Preferred Vacation Rentals

Thank you very much for the review. First let us extend our apologies that everything wasn’t perfect for your stay. We are very happy that you were pleased with the home overall and have taken immediate steps to resolve the problems you mentioned. The kitchen faucet and towel rack have been repaired and the home thoroughly cleaned. We also had our hot tub serviceman come out to re-clean the hot tub during your stay, so we hope it wasn’t because of its initial appearance that you didn’t use it. We try vigilantly to maintain our homes, but they do require a lot of attention due to the nature of vacation rentals and we’d like to thank you again for bringing to our attention areas where we can make the home better. We look forward to your staying with us again and would like to assure you that your next visit will be clean, comfortable and worry-free. Thanks again from all of us at Mendocino Preferred.